Making Social Enterprises More Effective: The Five-Step Approach to Engaging Stakeholders | The Conference Board
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Making Social Enterprises More Effective: The Five-Step Approach to Engaging Stakeholders


July 2017 | Research Report

As the social enterprise sector grows in scale and importance, so does the urgency of effectively measuring the impact these organizations have on society. Current methods used by social enterprises and firms to measure their impact often sideline the views of stakeholders such as investors, employees, and beneficiaries. This Giving Thoughts article proposes a transparent, five-step, multiconstituency approach which places stakeholders at the heart of impact measurement decision making.

AUTHORS

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Ericka Costa

Senior Lecturer of Accounting
University of Trento

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Caterina Pesci

Research Fellow
University of Trento


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