Middle East Publications


  1. 2013 Customer Experience Leadership Conference KeyNotes Report
    Social media may have changed the retail experience, but digital technology has given companies tools for coping with and capitalizing on that change. (Conference KeyNotes, April 2013)

  2. 2013 Executive Coaching Conference KeyNotes Report
    If companies truly want leverage their human capital to grow their organizations, they should consider coaching employees at all levels. (Conference KeyNotes, May 2013)

  3. 2013 Extending Your Brand to Employees Conference KeyNotes Report
    Your brand is only as strong as your employees, so build an emotional connection to the brand that allows them to live your purpose and exhibit brand-specific behavior. (Conference KeyNotes, August 2013)

  4. 2013 Leadership Development Conference KeyNotes Report
    As the nature of corporate competition changes, it is more important than ever to develop leaders who are capable of innovation. (Conference KeyNotes, July 2013)

22 T

  1. 22 Truths about Performance Management: Insights from the Performance Management Summit

    Companies are revamping their performance management systems to reflect a modern-day workforce and agile way of working. This requires a culture change, which can be challenging.

    (Conference KeyNotes, March 2017)

  2. 22 Truths about Strategic Community Impact: Insights from the Strategic Community Impact Symposium

    Becoming involved in the UN’s 17 Sustainable Development Goals can help companies boost employee engagement, increase brand value and customer loyalty, build trust, and reinforce the social contract with society.

    (Conference KeyNotes, March 2017)


  1. Achieving a Successful Annual Meeting

    Responsibility for successful annual general meetings rests with each company’s management and board. Both should ensure the meeting informs and educates stakeholders on the links between governance and business strategy.

    (Director Notes, January 2013)

  2. Achieving Pay for Performance
    This report discusses the three dimensions of pay for performance, demonstrates how to measure them using historical pay data, and presents a simple pay plan that achieves perfect pay for performance using annual grants of performance shares. (Director Notes, December 2012)

  3. Achieving Resilience: A Systems Approach
    A new approach to emergency preparedness is oriented toward systems and seeks resilience based on the realization that it is impossible to protect communities and organizations against crisis in a vacuum. (Executive Action Report, September 2011)

  4. Achieving Resilience: Establishing Networks—Before the Crisis Comes
    Having a network in place in advance of a crisis can provide a critical boost to achieving resilience. (Executive Action Report, September 2011)