Europe Publications


  1. 2010 Inc 500 Update: Most Blog, Friend and Tweet But Some Industries Still Shun Social Media

    The Center for Marketing Research at the University of Massachusetts-Dartmouth conducted an in-depth and statistically significant study on the use of social media in fast-growing corporations.

    (Research Report, December 2010)

  2. 2010 Productivity Brief: Productivity, Employment, and Growth in the World's Economies
    The recession left its mark on global productivity, which fell in 2009. With recovery expected in 2010, advanced economies will see renewed productivity gains but continue to shed workers. (Executive Action Report, January 2010)


  1. 2013 Are Bullish on Social Media: Big Companies Get Excited About Google+, Instagram, Foursquare and Pinterest

    Twitter is used by 77 percent of Fortune 500 companies, making it their first choice in social media tools, followed by Facebook and YouTube, according to a study by the University of Massachusetts-Dartmouth.

    (Research Report, December 2013)

  2. 2013 Extending Your Brand to Employees Conference KeyNotes Report
    Your brand is only as strong as your employees, so build an emotional connection to the brand that allows them to live your purpose and exhibit brand-specific behavior. (Conference KeyNotes, August 2013)

  3. 2013 Summit on Sustainability Conference KeyNotes Report
    Many firms no longer see a contradiction between doing good and making a profit, and are incorporating sustainability into their operations and business models. (Conference KeyNotes, July 2013)


  1. 2014 Executive Coaching Survey
    External and internal coaching are being used to develop critical skills. This report focuses on both practices and allows organizations to benchmark against more than 140 respondents. (Research Report, December 2014)


  1. 2015 Fortune 500 and Social Media: Instagram Gains, Blogs Lose

    This year's survey of social media use by the Fortune 500 finds 10 percent fewer companies blogging and an increase in the adoption of new tools such as Glassdoor and Instagram.

    (Research Report, November 2015)

25 T

  1. 25 Truths about Customer Experience

    Both consumer-facing and B2B companies can offer stellar customer service by being the best place to work, creating exceptional experiences, and having a customer-first culture.

    (Conference KeyNotes, April 2016)

  2. 25 Truths about Executive Coaching

    What’s the right coaching philosophy for your organization? Coaching isn’t one-size-fits-all. Companies should pick and choose among the latest tools and techniques for what fits their culture and their people.

    (Conference KeyNotes, April 2016)


  1. Achieving a Successful Annual Meeting

    Responsibility for successful annual general meetings rests with each company’s management and board. Both should ensure the meeting informs and educates stakeholders on the links between governance and business strategy.

    (Director Notes, January 2013)