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United States Publications

2018

  1. 28 Truths about Customer Experience

    Companies that offer the best customer experiences do so by building trust and connecting with people on an emotional level. Implement change management to get all employees to provide the same experience in the same way.

    (Conference KeyNotes, November 2018)

  2. China Center Quick Note: Mind the Gaps

    Breakthrough opportunities for MNCs in China always lie in the gaps between indigenous capabilities and targets set forth in national plans. In this “new era” in China, national planning targets, more grandiose than ever, are far beyond indigenous capabilities to achieve them.

    (China Center Publications, November 2018)

  3. 25 Truths about Data and the Workplace of the Future

    Employee data collection benefits companies: it answers talent riddles and helps fine-tune human resources policies. But there are analytics pitfalls: bias in data, difficult ambiguities, and survey fatigue among employees.

    (Conference KeyNotes, November 2018)

  4. 20 Truths about Corporate Development

    The US deal market stands poised for a banner year. Big transactions are back with a vengeance and are increasingly crossing industry lines, as with CVS and Aetna. In these deals, sensitivity to people and culture is the only way to preserve the innovations companies seek.

    (Conference KeyNotes, November 2018)

  5. Five Ways Companies Use Signposts of Innovation

    We spoke with leaders of member companies involved with innovation at a large US defense contractor and at specialty materials company Eastman Chemical Company to find out which aspects of the signposts they find most useful.

    (Publication, November 2018)

  6. What Companies Like Most about Using Signposts of Innovation

    The Conference Board spoke with specialty materials company Eastman Chemical Company and a large US defense contractor that has also started working with the signposts to find out what they like best about the framework.

    (Publication, November 2018)

  7. Innovation & Productivity Center Newsletter - November 2018

    Cross-functional teams could improve their success rate by including the most innovative voices from other parts of the organization

    (Newsletter, November 2018)

  8. Conference Board Economics Watch® Economic Series Report

    Monthly economic series report

    (Economics Watch Reports, November 2018)

  9. Conference Board Economics Watch® United States View

    Rising rates will slow the pace of growth in 2019.

    (Economics Watch Reports, November 2018)

  10. Labor Markets Center Newsletter - November 2018

    Hype about the growth of the nontraditional workforce exceeds reality—hard data shows the share of nontraditional workers today is no different than it was twenty years ago

    (Newsletter, November 2018)