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Digital Transformation Publications

2019

  1. C-Suite Challenge 2019: The Future-Ready Organization

    January 2019 | Key Business Issues Listing

    How CEOs and C-suite executives are transforming for the future—opportunities and challenges ahead

  2. C-Suite Challenge 2019: The Future-Ready Organization

    January 2019 | Key Business Issues

    How CEOs and C-suite executives are transforming for the future—opportunities and challenges ahead

  3. 20 Truths about Change Communication

    January 2019 | Conference KeyNotes

    Because change is constant in business today, companies must adopt an ethos of change. That means managing not just the financial and structural elements of change, but also the human ones.

2018

  1. 18 Truths about Global Business and Shared Services

    November 2018 | Conference KeyNotes

    Increasingly, shared business services are about customer service and operational improvements, not just cost savings. As companies develop robotics capabilities in shared services, management and talent continue to be crucial.

  2. Digital Transformation Center Newsletter - November 2018

    November 2018 | Newsletter

    Artificial Intelligence is the most effective method for engaging customers, fueling innovation, and accelerating personalized customer experiences

  3. 28 Truths about Customer Experience

    November 2018 | Conference KeyNotes

    Companies that offer the best customer experiences do so by building trust and connecting with people on an emotional level. Implement change management to get all employees to provide the same experience in the same way.

  4. 25 Truths about Data and the Workplace of the Future

    November 2018 | Conference KeyNotes

    Employee data collection benefits companies: it answers talent riddles and helps fine-tune human resources policies. But there are analytics pitfalls: bias in data, difficult ambiguities, and survey fatigue among employees.

  5. Five Ways Companies Use Signposts of Innovation

    November 2018 | Publication

    We spoke with leaders of member companies involved with innovation at a large US defense contractor and at specialty materials company Eastman Chemical Company to find out which aspects of the signposts they find most useful.

  6. What Companies Like Most about Using Signposts of Innovation

    November 2018 | Publication

    The Conference Board spoke with specialty materials company Eastman Chemical Company and a large US defense contractor that has also started working with the signposts to find out what they like best about the framework.

  7. Conference Board Economics Watch® United States View

    November 2018 | Economics Watch Reports

    Rising rates will slow the pace of growth in 2019.