Digital Transformation Center Publications

2017

  1. 22 Truths about Organization Design: Insights from the 2017 Organization Design Conference

    December 2017 | Conference KeyNotes

    Nothing lasts for long in today’s volatile business climate—not even your latest organization design. Designs should enable agility and digital adaptability, embracing new ways of thinking while retaining core values.

  2. Blockchain Technology: The Marketing Value of Digital Permanence

    November 2017 | Research Report

    Blockchain technology has the potential to be transformational. For communications and marketing, this change could come sooner rather than later.

  3. Driving Digital Transformation: Why Culture and Structure Matter/CEO Summary

    October 2017 | Key Business Issues

    Digital transformation means culture change. Read how L’Oréal, Travelex, Haier, GE, and other early adopters of digital transformation have cultivated risk-taking, experimentation, and openness to outsiders to stay ahead of new technologies and business models.

  4. State of Digital and Social Media Risk Management

    October 2017 | Research Report

    Although digital governance teams and Digital Centers of Excellence are becoming common oversight structures, most do not yet have fully optimized, managed, and resourced processes and programs to manage new and growing types of digital and social media risks.

  5. Softening Internal Structure: Case Studies from L’Oréal, Travelex, and Haier

    August 2017 | Case Studies

    Case studies highlight how L’Oréal, Travelex, and Haier have changed their internal structures to drive digital transformation.

  6. Opening Up to Outsiders: Case Studies from Lego, GE, L’Oréal, and Haier

    August 2017 | Case Studies

    Profiles of Lego, GE, L’Oréal, and Haier show how these companies have have driven digital transformation by opening up to outsiders.

  7. Culture and Digital Transformation: Case Studies from Travelex, L’Oréal, Haier, and GE

    August 2017 | Case Studies

    In these company profiles, Travelex, L’Oreal, Haier, and GE share how they have shifted their corporate cultures to embrace digital transformation. 

  8. Blurring External Boundaries: Case Studies from L’Oréal, Travelex, and Haier

    August 2017 | Case Studies

    Company profiles from L’Oréal, Travelex, and Haier show that digital transformation enables and often requires collaboration between organizations. If necessity is the mother of invention, then digital transformation is the necessity that drives companies that were once separate, self-reliant entities to reach out to other organizations and individuals.

  9. 22 Truths about Change and Transformation

    July 2017 | Conference KeyNotes

    Change today is rapid, overwhelming, and overwhelmingly digital. Leaders need to understand this and to change their strategies, capabilities, and attitudes accordingly.

  10. Digitization’s Impacts on Organizations, Leadership, and HR

    July 2017 | Key Business Issues Listing

    This report investigates what organizations need to look, feel, and act like if they are to be successful at digital transformation. What are the strategic capabilities companies need to develop? How can corporate culture support or hinder digital transformation? What kinds of organizational structure does digital transformation require?