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The annual Excellence in New Communications Awards program honors private and public companies, nonprofit organizations, and other entities that distinguished themselves for their service to business and society through innovative and cutting-edge use of digital, mobile, and social media. Each year, entrants submit case studies of their work, and a panel of SNCR judges decides the winners. Awards are granted in six categories: communications, communities, and collaboration; innovation in digital experience; multi-platform communications; social data for customer experience and operational efficiency; and storytelling. This SNCR 2020 article showcases the winners of the 2018 awards.