Shared Services: Achieving Higher Levels of Performance
The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

Shared Services: Achieving Higher Levels of Performance

Shared services leaders and customers offers their experiences and provide insights on such topics as the present and future state of shared services, methods for increasing customers satisfaction, and performance measurement. Companies represented in this report include American Express, Amoco, Hewlett-Packard, Houston Industries, Inc., and Rhône-Poulenc, Inc., among others. (24 pages)