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Organizations at the leading edge of HCA are using new sources of data to gain competitive advantage. And they’re doing so with the full knowledge and consent of their workforce. Next-generation HCA allows leaders to gain real-time data about their workforce, much as they have about consumers, so they can take action quickly. As a result, we expect to see a widening performance gap between companies that excel at using new data sources and tools to optimize human capital and those that lag behind.