Stop Texting Under the Table! A Q&A with etiquette expert Barbara Pachter

Decades after the first guides to workplace behavior appeared, says Barbara Pachter, people remain unsure how to properly shake hands and host a business dinner—and constantly changing technology presents a series of fresh challenges. In The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success, Pachter takes on a wide range of up-to-date proper business behavior, and this Q&A with her addresses some key questions. Pachter notes that even successful veteran executives are hardly exempt from etiquette advice. "They often need more than they think," she says.

The Conference Board Review (6 pgs)
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