The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 
Stop Texting Under the Table! A Q&A with etiquette expert Barbara Pachter

Decades after the first guides to workplace behavior appeared, says Barbara Pachter, people remain unsure how to properly shake hands and host a business dinner—and constantly changing technology presents a series of fresh challenges. In The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success, Pachter takes on a wide range of up-to-date proper business behavior, and this Q&A with her addresses some key questions. Pachter notes that even successful veteran executives are hardly exempt from etiquette advice. "They often need more than they think," she says.

Support Our Work

Support our nonpartisan, nonprofit research and insights that help leaders address societal challenges.