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The Worst Thing About Best Practices
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Publication Date:
July 2010
Best practices—which can be any methods, processes, business models, or systems that people believe to be highly effective—supposedly show the surefire way to do whatever needs to be done. But whenever executives tell me that they intend to rely on so-called best practices to tackle a problem, alarm bells go off in my head. Few tools are more widely abused these days.