Connecting to Customers
- Authors:
-
Publication Date:
February 2011 -
Report Number:
TCBR3
Why have so many corporations become so customer-unfriendly? Why have so many CEOs allowed this to happen? Simply, because too few corporate leaders set out to recapture their entrepreneurial roots and build more customer-connected organizations.
Check out the current issue and more at www.tcbreview.com!