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Companies need to expect and prepare for the unexpected. Risk mitigation and crisis planning are ongoing processes that include anticipating potential threats, practicing how to deal with certain crises, conducting an after-action review following the event, and continually improving plans and systems along the way. All risk management, corporate security, and business continuity programs need to be integrated. Multiple business functions, including IT, operations, human resources, legal, security, sales, marketing, and corporate communications, also need to be integrated into the programs and have working relationships with each other.