Reengaging Lost Customers
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Authors:
Howard Muson -
Publication Date:
February 2010 -
Report Number:
CS_MM_4
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Businesses that have been losing customers during the prolonged slump may not understand the real reasons – or what can be done to reverse the tide. What can be done to win back customers that have proven loyal in the past and who may account for a significant portion of profits? A Mid-market Conversation Starter.