Reengaging Lost Customers
- Authors:
-
Publication Date:
February 2010 -
Report Number:
CS_MM_4
Businesses that have been losing customers during the prolonged slump may not understand the real reasons – or what can be done to reverse the tide. What can be done to win back customers that have proven loyal in the past and who may account for a significant portion of profits? A Mid-market Conversation Starter.