Bridging the Gaps: How to Transfer Knowledge in Today's Multigenerational Workplace
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Publication Date:
July 2008 -
Report Number:
R-1428-08-RR
As the boomer generation approaches retirement, businesses face a loss of knowledge on an unprecedented scale, yet few have a plan for transferring this knowledge. They should. Those who are intentional about knowledge transfer and treat it as more than a casual conversation between senior and junior employees can reap benefits in increased productivity, profits, speed, and agility. Companies that understand the natural motivations for transferring knowledge will have an easier time convincing employees to give time and senior managers budgeted money to the process. The actual transfer of knowledge can take many forms. We explain 15 knowledge transfer methods.