.png)
Loading...
Members of The Conference Board get exclusive access to the full range of products and services that deliver Trusted Insights for What's Ahead ® including webcasts, publications, data and analysis, plus discounts to conferences and events.
10 January 2022 / Report
Email
Linkedin
Facebook
X
Copy LinkOn 27th October 2021, the Asia Learning, Development & Culture Council of The Conference Board convened to discuss how Artificial Intelligence (AI) can be leveraged in Learning & Development to drive greater learning “stickiness”. More specifically, the discussion focused on the application of “Nudge Theory” and post-L&D-program nudging to drive behavioral change among employees. Ravi Bhamidipati – an eminent thought leader in the field of AI who is President and Head of Design Solutions at Worxogo – presented to the group. His presentation addressed: How does ‘nudge theory’ – as pioneered by Nobel Laureate behavioral economist, Professor Richard Thaler – apply to AI-driven learning and development strategies? (Asia Learning, Development & Culture Council members can access presentation materials via their council community webpage).
Key questions discussed at the meeting included:
How can nudging technology effectively complement human (manager) involvement?
What are the key success factors in deploying it effectively?
What is the role of timing and hierarchical pressure, in ensuring desirable outcomes?
What role will managers need to play to enhance process outcomes?
How can you motivate employees to use the technology?
What role should the company’s leadership play in endorsing the importance of employee engagement in the process?
On 27th October 2021, the Asia Learning, Development & Culture Council of The Conference Board convened to discuss how Artificial Intelligence (AI) can be leveraged in Learning & Development to drive greater learning “stickiness”. More specifically, the discussion focused on the application of “Nudge Theory” and post-L&D-program nudging to drive behavioral change among employees. Ravi Bhamidipati – an eminent thought leader in the field of AI who is President and Head of Design Solutions at Worxogo – presented to the group. His presentation addressed: How does ‘nudge theory’ – as pioneered by Nobel Laureate behavioral economist, Professor Richard Thaler – apply to AI-driven learning and development strategies? (Asia Learning, Development & Culture Council members can access presentation materials via their council community webpage).
Key questions discussed at the meeting included:
How can nudging technology effectively complement human (manager) involvement?
What are the key success factors in deploying it effectively?
What is the role of timing and hierarchical pressure, in ensuring desirable outcomes?
What role will managers need to play to enhance process outcomes?
How can you motivate employees to use the technology?
What role should the company’s leadership play in endorsing the importance of employee engagement in the process?
A straw poll conducted by the Council’s Program Director at the start of the meeting indicated that three-quarters of participants had no prior experience using nudging in AI-driven learning and development strategies but that 25% were actively considering its use.
|
Ravi defined ‘nudges’ as ‘behavior triggers’ used by policymakers and other choice designers that lead recipients to make better choices without restricting their freedom to choose. |
Nudging encourages employees to take small steps and rewards them at the end of even small accomplishments through badges, social recognition, or other means.
He stressed that recent research demonstrated that a mere awareness of the issue confronting recipients only leads to action in 60-70% of cases. Nudges are required to truly overcom
myTCB® Members get exclusive access to webcasts, publications, data and analysis, plus discounts to events.
You already have an account with The Conference Board.
Please try to login in with your email or click here if you have forgotten your password.
