This month, we highlight research that addresses the specific ways HR can drive the digital transformation process, including: assessing talent supply, closing the gap between talent supply and demand, shaping organizational culture, reimagining organizational design, and creating a new leadership model. Assurant and ING offer a peek into how their HR departments have overcome some of the obstacles to moving forward with digital transformation.

One of the 26 takeaways from the 2019 Talent Management Conference, where digitization was much discussed: Digitalization is no longer a thing of the future. It’s here now and will affect all aspects of the workplace. Talent management professionals need to focus on these aspects of digitalization:

• What impact will it have on quality? Safety? Efficiency?
• What impact will it have on employees?
• How will it affect their day-to-day jobs?
• What new skills will they have to learn to use it? Will it take someone’s job?
• Will it improve learning and development?
• What are the ethics of the technology? Privacy issues?
• What biases are built into the technology?
• Will it introduce new biases that will violate your D&I policy?

Read the Conference KeyNotes: 26 Insights from the 2019 Talent Management Strategies Conference

Please see below for more insights from our Center. As a member of The Conference Board, you can always access an updated hub of resources at the Europe Human Capital Center website. I hope you find it useful, and we welcome your feedback.