Businesses face multiple challenges during a crisis. What if your headquarters were the point of impact, and you were responsible for critical infrastructure in the region? This was the situation Mary Lee Hannell, Chief of Human Capital for the Port Authority of New York and New Jersey, found herself in during and after the attack on the World Trade Center on 9/11. In this bonus episode, Hannell joins Rebecca Ray, Leader of the Human Capital Center of The Conference Board, to discuss how Hannell provided leadership in the wake of the crisis—and why a human-centric approach helped keep the organization moving forward.
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C-Suite Perspectives is a series hosted by our President & CEO, Steve Odland. This weekly conversation takes an objective, data-driven look at a range of business topics aimed at executives. Listeners will come away with what The Conference Board does best: Trusted Insights for What’s Ahead®.
C-Suite Perspectives provides unique insights for C-Suite executives on timely topics that matter most to businesses as selected by The Conference Board. If you would like to suggest a guest for the podcast series, please email csuite.perspectives@conference-board.org. Note: As a non-profit organization under 501(c)(3) of the IRS Code, The Conference Board cannot promote or offer marketing opportunities to for-profit entities.
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