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Hot topics for discussion include:

  • Market and customer insights strategy & key drivers in a rapidly changing digital world
  • Measuring customer/user experience over time – maturity levels of organizations
  • Emerging models in research, new analytical methodologies & tools
  • Customer segmentation approaches, omni-channel analytics, governance and deployment
  • Consumer insights & trends, scenario planning, disruptions in market place, customer value management
  • The role of business intelligence in an agile, lean and design thinking
  • ROI measurement analytics
  • Digitalization. From Big Data to actionable insights
  • Artificial Intelligence
The Conference Board Councils

Find out what members value most about their council membership.

Find out what members value most about their council membership.