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C-Suite Challenge 2020: CMO/CCO Views on Long-Term Impacts of COVID-19
This research features the views of CMOs/CCOs on long-term impacts of COVID-19 regarding topics relating to management and organization as well as customers and customer interaction. Topics include more decentralized decision making, remote working and flexible work schedule, creative collaboration, transparent communications, sustainability, and self-service options. The views are also contrasted with those by peers in other functions in the C-Suite.

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