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2023 Global Business Services Conference

Making GBS and Shared Services Real: Moving From What to How

NOVEMBER 16, 2023

PWC CONFERENCE CENTER, NEW YORK, NY

Learn more about becoming a sponsor 

Making GBS and Shared Services Real: Moving From What to How

The 2023 Global Business Services Conference will turn its focus from the why of GBS to the how: insights into execution that fulfill the promise of GBS and shared services. It will provide service delivery leaders with perspectives, practical examples, and real-life stories from leaders of the most successful service organizations on how they are increasing business value.

Topics that will be covered include:

  • GBS’s Role in Mergers, Acquisitions and Spins
  • Moving the Dial on BPO relationships
  • GBS Reboots: Tales from the Front
  • Experience Is the New Black
  • How Shared Services Deliver Finance Value

Who Should Attend:

  • VPs, SVPs, Directors, and Managers of: Shared Services; Global Business Services; Business Services; Corporate Strategy; HR, Benefits, Administration & Payroll; Finance & Accounting, Transformation, Service Operations, Information Technology, Procurement, Change Management
  • Chief Human Resource Officers
  • Chief Administration Officers
  • Chief Financial Officers
  • Chief Operating Officers
  • Chief Transformation Officers

Speaking Opportunities: speaking@tcb.org
Marketing Partnerships: jabel@tcb.org
Sponsorships Opportunities: mhoole@tcb.org
Group Registrations: ukou@tcb.org

Speakers

Poojitha

Poojitha Test Poojitha Test

Director, Organizational Development Practice
Testing Purposes

Andrew

Andrew Stanley Andrew Stanley

CISO & VP Global Digital Operations
MARS Inc.

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JB

JB Seal JB Seal

Sr. Managing Director
PwC

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Mikayla

Mikayla Graham Mikayla Graham

Innovation Leader for Acceleration Centers
PwC

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Rob

Rob Bradford Rob Bradford

VP of Global Business Services (GBS)
Zimmer Biomet

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Kirsten

Kirsten Loegering Kirsten Loegering

VP Product Management Finance & Supply Chain Workf…
ServiceNow

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Jared

Jared Schreff

Partner
PricewaterhouseCoopers LLP

Jackie

Jackie Maestri

VP Global Services and Enterprise Transformations
Johnson & Johnson

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Bret

Bret Greenstein

Partner
PwC

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Elizabeth

Elizabeth Yates

Partner
PricewaterhouseCoopers

Rich

Rich Dobbs

Vice President, Global Business Services
Kimberly-Clark Corporation

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Suzanne

Suzanne Brauer

Head of Operations & Enablement
Kenvue

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Erin

Erin Vincent

Vice President, Global Business Services
Sonoco Products Company

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William

William Gilet

Partner
PwC

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Liz

Liz Evans

Principal
PwC

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Deanna

Deanna Adler

Vice President, Global Business Services
Kellanova

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Arindam

Arindam Mukhopadhyay

Managing Director - Finance
Citigroup

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Serge

Serge De Vos

Global Head of Business Services
The Kraft Heinz Company

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Alex

Alex Chen

Managing Director
PwC

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Cindy

Cindy Gallagher

Controller and Chief Accounting Officer
Gannett

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Carrie

Carrie Nichol

Controller
Cargill

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David

David Palmieri

Managing Director, Head of GBS & Product Engineeri…
Experian PLC

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Barbara

Barbara Huss-Kaniewska

Head of the Global Business Services Organization …
CBRE Inc.

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Janet

Janet Ramey

Senior Fellow
The Conference Board

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Deborah

Deborah Kops

Senior Fellow
The Conference Board

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Traci L.

Traci L. Memmott

Global Process Owner
The Coca Cola Company

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Credits

Sample Image

CPE

Earn up to 7 CPE credits
Management Services
Requirements: Attendees must sign-in and out each day to receive credit. Delivery Method: Group-Live; Program Level: Intermediate, Prerequisites: Bachelor's degree or higher, Advanced Preparation: None.

Pre-Conference Workshop

Wednesday, November 15, 2023

11:00 AM - 05:30 PM

NextGen Digital GBS: How the Latest Technologies Can Empower GBS

NextGen technology is all over the news and top of mind for most companies- PwC announced this year a $1B investment in AI. But what is hype versus reality? And for technology t …

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PwC Conference Center

300 Madison Avenue

New York, NY

PwC Conference Center
300 Madison Avenue
New York, NY 10017

Frequently Asked Questions

  • Pricing varies per event, please check our website for specific pricing for each event. Most events also offer special Member-discounted pricing for our Members.

  • When registering for an event, you will be able to apply your membership discount during checkout.

  • Please reach out to our Customer Service team at +1 212 339 0345.

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2023 Global Business Services Conference

Making GBS and Shared Services Real: Moving From What to How