Global Business Services Council
The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

About the Council

Increasingly, organizations vest the design, implementation, and management of business processes into a new organization—that of global business services (GBS). The GBS Council is focused on serving the needs of its senior-most leaders who have the opportunity to gain insights specific to working at scale and leading across cultures. We allow for confidential knowledge sharing about challenges attendant to changing and operating business models, including: operating virtually, shifting corporate priorities, build/buy decisions, and achieving step change in performance.


  • Business services transformation and digitization
  • Process and service excellence
  • Change/stakeholder management
  • Operating models and end-to-end processes

Who Should Join?

Senior-most business services executives, including global heads of shared services and global business services as well as chief operating and administrative officers.

Interested in joining? Fill out a simple form to talk to a membership development team member.
Learn More
Janet Ramey

Meet your Program Director

Janet Ramey

Senior Fellow, The Conference Board

Read Bio  

Council Membership

Relationships with trusted peers in a unique environment of confidentiality—that's the core of the Council experience.

Global Business Services Council

Save time, navigate complexity, and get Trusted Insights for What's AheadTM. Find out how you can join an exclusive community of peers in your field and start reaping the benefits of Membership.

Apply Now