The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

The 15th Annual Customer Experience Conference

OCTOBER 23 - 24, 2019 | VDARA HOTEL | LAS VEGAS, NV

October 23 - 24, 2019

About the Conference

When the customer – whether a consumer or a business – expects an effortless, customized, human-centric yet always-connected experience as the norm, CX must be at the beating heart of every part of the enterprise. Customer-centricity must shape culture, employee engagement, and leadership development; it must drive innovation, metrics, and digital transformation; and be heard loud and clear in the brand message.

At the 15th Annual Customer Experience Conference, Oct. 23-24, 2019 at Vdara Hotel, Las Vegas, we will draw from the insights of industry-leading Conference Board members and other global CX innovators to help companies place their customers’ desires and voice at the center of everything they do. Plus, we will visit Zappo’s HQ and learn first-hand what it takes to build a culture and structure that delivers a “wow” customer experience every time.

Perfect for CEOs, CMOs, CCOs, directors, or anyone in a customer-focused role, this event is sure to spark ideas, hit on solutions, and help you create extraordinary journeys for every customer—every time.


Register Early and Save!

Book your seat by August 10th and Save $400! Register today!


Get Involved!

For sponsorship opportunities, contact michael.felden@conferenceboard.org.
For marketing partnerships, contact melissa.mianulli@conferenceboard.org.
For speaking inquiries, contact joan.greco@conferenceboard.org

LOCATION

2600 W Harmon Ave, Las Vegas, NV 89158
Phone: (866) 745-7767

Please Note: Fees do not include hotel accommodations. 

AGENDA
OCTOBER 23 - 24, 2019
VDARA HOTEL
October 23 - 24, 2019

About the Conference

When the customer – whether a consumer or a business – expects an effortless, customized, human-centric yet always-connected experience as the norm, CX must be at the beating heart of every part of the enterprise. Customer-centricity must shape culture, employee engagement, and leadership development; it must drive innovation, metrics, and digital transformation; and be heard loud and clear in the brand message.

At the 15th Annual Customer Experience Conference, Oct. 23-24, 2019 at Vdara Hotel, Las Vegas, we will draw from the insights of industry-leading Conference Board members and other global CX innovators to help companies place their customers’ desires and voice at the center of everything they do. Plus, we will visit Zappo’s HQ and learn first-hand what it takes to build a culture and structure that delivers a “wow” customer experience every time.

Perfect for CEOs, CMOs, CCOs, directors, or anyone in a customer-focused role, this event is sure to spark ideas, hit on solutions, and help you create extraordinary journeys for every customer—every time.


Register Early and Save!

Book your seat by August 10th and Save $400! Register today!


Get Involved!

For sponsorship opportunities, contact michael.felden@conferenceboard.org.
For marketing partnerships, contact melissa.mianulli@conferenceboard.org.
For speaking inquiries, contact joan.greco@conferenceboard.org