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2019 Learning & Development Summit

Innovative Strategies for Developing Individuals and Organizations
NOVEMBER 19 - 20, 2019 | THE CONFERENCE BOARD | NEW YORK, NY

November 19 - 20, 2019

About the Summit

As employees become more mobile, distracted, and short on time, L&D professionals must constantly seek innovative ways to capture their attention and provide just-in-time solutions to their learning needs. This year’s event will examine learning innovations at top organizations with a focus on demonstrable impact and measurement. Attendees will walk away with actionable next steps, including how to create high impact through learning and how to gain buy-in from executive sponsors.

The Benefits to You

By attending this summit, you will

  • Learn from top practitioners who have fostered innovation within their L&D function.
  • Explore learning innovations being adopted to engage mobile, distracted, and busy learners.
  • Find out about emerging trends and challenges in today’s hypercompetitive markets.
  • Discover how learning innovation can be a competitive advantage in the war for talent.
  • Examine The Conference Board’s latest research on measuring/demonstrating learning impact.
  • Understand how to gain buy-in from executive sponsors through demonstrable ROI.
  • Collaborate, benchmark, and network with your learning peers.

Who Should Attend

This summit is designed especially for the following roles:

  • Chief Learning Officers
  • Chief Talent Officers
  • Chief People Officers
  • SVPs, VPs, Directors, and Managers of:
    • Learning & Development
    • Learning Technology
    • Talent Development
  • SVPs, VPs, and Directors of:
    • Organizational Development
    • Leadership Development
    • Executive Development
  • Corporate University Leaders and Managers

Earn Recertification Credits

CPE logo

Earn up to 11 CPE credits
Personnel/Human Resources
Requirements: Attendees must sign-in each day for full credit. Delivery Method: Group-Live; Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None

HRCI

This program has been approved for 9.5 (HR (General)) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM

This program has been pre-approved for 9.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

Get Involved 

If you would like to get involved in this year’s summit, please contact us.

LOCATION

The Conference Board 
845 Third Avenue (Between 51st and 52nd)
New York, NY 10022
Tel: (212) 339-0345

Please Note: Registration fees do not include hotel accommodations.

For Hotel Accommodations near The Conference Board, please view the below documents:

Hotels Near The Conference Board 
Map of Hotels Near The Conference Board

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

SUPPORTING SPONSOR
Experience to Lead - Supporting Sponsor - L&D
AGENDA
NOVEMBER 19 - 20, 2019
THE CONFERENCE BOARD,NEW YORK, NY
November 19 - 20, 2019

About the Summit

As employees become more mobile, distracted, and short on time, L&D professionals must constantly seek innovative ways to capture their attention and provide just-in-time solutions to their learning needs. This year’s event will examine learning innovations at top organizations with a focus on demonstrable impact and measurement. Attendees will walk away with actionable next steps, including how to create high impact through learning and how to gain buy-in from executive sponsors.

The Benefits to You

By attending this summit, you will

  • Learn from top practitioners who have fostered innovation within their L&D function.
  • Explore learning innovations being adopted to engage mobile, distracted, and busy learners.
  • Find out about emerging trends and challenges in today’s hypercompetitive markets.
  • Discover how learning innovation can be a competitive advantage in the war for talent.
  • Examine The Conference Board’s latest research on measuring/demonstrating learning impact.
  • Understand how to gain buy-in from executive sponsors through demonstrable ROI.
  • Collaborate, benchmark, and network with your learning peers.

Who Should Attend

This summit is designed especially for the following roles:

  • Chief Learning Officers
  • Chief Talent Officers
  • Chief People Officers
  • SVPs, VPs, Directors, and Managers of:
    • Learning & Development
    • Learning Technology
    • Talent Development
  • SVPs, VPs, and Directors of:
    • Organizational Development
    • Leadership Development
    • Executive Development
  • Corporate University Leaders and Managers

Earn Recertification Credits

CPE logo

Earn up to 11 CPE credits
Personnel/Human Resources
Requirements: Attendees must sign-in each day for full credit. Delivery Method: Group-Live; Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None

HRCI

This program has been approved for 9.5 (HR (General)) recertification credit hours toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM

This program has been pre-approved for 9.5 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

Get Involved 

If you would like to get involved in this year’s summit, please contact us.

Amy Lui Abel, Vice President, Human Capital Research, The Conference Board

Anna Bracco, Leadership Facilitator, Experience to Lead

Gregory Gills, Head of Global Organizational Development, Procore Technologies, Inc.

Michele Harrison, Innovation, R&D, Strategy & Analytics Branch Head, Naval Education & Training Command, U.S. Navy

Tara Higgins, Learning X Lead, Google

Yelena Mammadova, Learning Partner - Global Technology, Colgate-Palmolive Company

Kassy Morris, Head of Construction Education, Procore Technologies, Inc.

Joseph Pantigoso, Senior Director, Global Brand, SAP America, Inc.

Brian Slezak, Director of Scientific Capability Development, R&D, Colgate-Palmolive, Colgate-Palmolive Company

Ryan Smith, Director, Professional and Leadership Development, Progressive Insurance

Jim Stefanchin, Director, Talent, Learning and Organizational Development, Panasonic USA

Jefferson Welch, Managing Director Fedex Ground University, FedEx Corporation

Day One | Tuesday November 19, 2019

9:00 – 9:15 am

Opening, Introductions and Program Highlights

Barbara Lombardo, Program Director, The Conference Board

9:15 – 10:15 am

Safety Training Using Virtual Reality Technology at FedEx Ground

With a workforce of over 80,000 front-line employees at 43 hubs throughout the US and Canada, FedEx Ground needed an effective, scalable solution to evolve safety training that would appeal to its predominantly Millennial and Gen Z workforce. Jeff will share how FedEx Ground University built the business case for, piloted and implemented an immersive training experience using virtual reality technology that has already demonstrated significant ROI. He’ll also provide a demo of the learning experience as well as insights about the development journey involved in creating these new learning solutions.

Jefferson Welch, Managing Director, FedEx Ground Corporate University

10:15 – 10:30 am
Networking Refreshment Break
10:30 – 11:15 am

Learner Centric Design: Applying Product Innovation Approaches to Learning at Colgate-Palmolive

As a consumer products company, Colgate-Palmolive relies on research & innovation to constantly develop new and improved products. Their learning organization has revolutionized its entire approach to learning development by adopting the proven design-thinking methods of product development and innovation and applied them to learning. Yelena and Brian will describe how their respective organizations of Learning and Global Technology (formerly known as R&D) partner to bring learner-centric learning to the innovators at Colgate-Palmolive.

Yelena Mammadova, Learning Partner, Colgate-Palmolive

Brian Slezak, Director of Scientific Capability Development, Global Technology, Colgate-Palmolive

11:15 am – 12:00 pm

How SAP Uses 60 Second Videos to Teach Employees How Brand Drives Business

SAP uses a series of weekly one-minute videos to teach their time-pressed employees about the power of their brand. This has enabled SAP employees to create distinctive and compelling SAP brand experiences to engage customers and has contributed to a 27% increase in SAP’s brand value over the past two years, according to Brand Z’s Top 100 Global Brands Report. Joe will describe how SAP develops and produces these videos quickly and inexpensively, how executives and peers play a critical role in their narration, and how SAP measures their impact.

Joe Pantigoso, Senior Director, Global Brand, SAP

12:00 – 1:00 pm
Networking Luncheon
1:00 – 1:45 pm

Learning Analytics: Measuring and Demonstrating Impact

At this session we will hear about findings from recently published Conference Board original research on how companies are using analytics to design, deliver, and/or assess their learning programs and measure their impact on business priorities and KPIs. The session will also address what organizations are currently doing to measure the business impact of formal learning, and how learning analytics compares with traditional approaches to measuring learning outcomes.

Amy Lui Abel, Vice President, Human Capital, The Conference Board

1:45 – 2:45 pm

Micro-Learning and Mobile Learning: Panasonic’s Innovative Strategies for Meeting Learners Where they Are

Learners are increasingly mobile, highly distracted, and short on time. Jim will address the innovative content packaging strategies and delivery tools that Panasonic is using to meet them where they are and anticipate and serve their needs. He will also share insights about the impact of these innovations, and how that impact is being measured.

Jim Stefanchin, Director, Talent, Learning & Organizational Development, Panasonic

2:45 – 3:00 pm
Networking Refreshment Break
3:00 – 3:45 pm

Industry Insights through Immersion Learning: How Procore Technologies Prepares its Tech-Centric Workforce to Serve the Construction Industry

As a rapidly growing technology company serving the construction industry, Procore Technologies needed to create an innovative approach to educating its tech-centric workforce about the world of construction. Greg and Kassy share the story of how L&D partners with the business to design and deliver an immersive learning experience for all new employees, from interns to C-suite executives, to understand the industry they serve.

Gregory Gills, Senior Director, Organizational Development, Procore Technologies

Kassy Morris, Construction Education Program Manager, Procore Technologies

3:45 – 4:45 pm

Learning X: Cultivating Innovation in Learning at Google

For Google, innovation is a critical strategic differentiator. They seek to cultivate innovation in all that they do, including learning & development. Google’s Learning X is a new, bold experiment in incubating innovative approaches to learning. Tara will address how they set up their learning incubator team within the learning & development organization, describe some early experiments they have run and the impact they have had, and share lessons learned to date. This session promises fresh insights for learning practitioners seeking to foster innovation within their L&D functions.

Tara Higgins, Learning X Lead, Google

 

4:45 – 5:00 pm

Day One Recap

Barbara Lombardo, Program Director, The Conference Board

5:00 – 6:00 pm
Networking Reception

 

Day Two | Wednesday November 20, 2019

8:45 – 9:00 am

Opening Remarks

Barbara Lombardo, Program Director, The Conference Board

 

9:00 – 9:45 am

Leveraging Technology to Achieve Better Outcomes for Sailors

The Navy is undertaking an ambitious long-term project to evaluate a range of training technologies including virtual reality, facial recognition, simulation and gaming to identify ways to achieve even better outcomes for sailors and meet them at their point of need. Michele will address some of the technologies being considered, the challenges they need to overcome, and methods for evaluating outcomes.

Michele Harrison, Innovation, R&D, Strategy & Analytics Branch Head, Naval Education & Training Command, US Navy

9:45 – 10:45 am

The LaunchPoint Leadership Experience: Learning to Create a Culture of Innovation at Progressive

The Launchpoint Leadership Experience is an immersive learning program that uses the future of space flight as a metaphor for innovation and change leadership, helping leaders create strategies to overcome the challenges of rapid change, uncertainty, and shifting customer trends. In this interactive session, Ryan and Anna will describe how Progressive partnered with Experience to Lead to help its leaders learn to create a culture of innovation, create networks to optimize collaboration, and manage the human side of change. You’ll learn about why Progressive took this approach, how they did it, and the impact it is having.

Anna Bracco, Leadership Facilitator, Experience to Lead

Ryan Smith, Director, Professional and Leadership Development, Progressive Insurance

10:45 – 11:00 am
Networking Refreshment Break
11:00 – 11:45 am

Innovation Inspiration

The summit will close with a facilitated interactive discussion with the speakers. This is your opportunity to seek advice on the innovations you are inspired to try, the challenges you should anticipate, and tips for selling your ideas and demonstrating impact.

11:45 am – 12:00 pm

Close

Barbara Lombardo, Program Director, The Conference Board

Supporting Sponsor
Experience to Lead - Supporting Sponsor - L&D