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The 2019 Resilience at Work Conference

Thriving as Individuals and Teams in Business
OCTOBER 15 - 16, 2019 | HILTON BOSTON BACK BAY | BOSTON, MA

October 15 - 16, 2019

About This Conference

Resilience is the ability of individuals and teams to experience well-being while learning from and adapting to change, adversity, setbacks, and new market demands which are inherent in organizations responding to diverse social and economic environments.  Rapid changes and volatility are the norm in work environments, therefore, resilient mindsets support individuals to navigate those changes and experience both improved individual well-being and performance, and improved business performance.

Some of the topics to be covered include (partial listing):

Resiliency: Me to We

This session details what Bill Jensen has learned about personal resiliency during behind-closed-doors coaching sessions with senior executives. One CEO recently said that leadership today is “relearning being human.” Having that kind conversation takes a courage — brave enough to start, and stick with, a conversation that truly matters. In this session you will learn about how leaders dive deeper into their personal resiliency journeys and then translate that into team journeys.

Resilience Through Crisis: Leading Through Your Organization's Greatest Challenge

Facing threats from natural disasters to cyberattacks to active shooters to egregious misbehavior, today's managers are more likely than ever to face a true crisis. It is a make-or-break "you're It" moment calling for team as well as individual resilience. Drawing upon more than 15 years of field research and case studies, Eric McNulty will share insights and practical tools from his work with leaders from major corporations and government agencies to foster their personal crisis leadership capabilities as well as those of crisis management teams around the world. You will learn about approaches and tools for creating unity of effort, making crucial decisions, and taking effective action in the midst of high-pressure, high-stakes situations.

Changing the change: Driving Changes to Well-being and Resilience by Engaging with People and Data

Resilience is part of an overall well-being framework. This session will present a story of well-being in a global organization and what that means in terms of individual and team resilience behavior and outcomes.  How are socio-emotional dimensions of health drivers for changing team dynamics and resilience? What has a sense of purpose to do with improved well-being and better decision-making? What data do you have in your organization to help you understand risks and potential for improved outcomes in well-being and business performance?  How do people want to be engaged with in order to learn from their own well-being data? In this session, you will learn about approaches and practices for driving change as an organizational goal and in a way that improves resilience and well-being for individuals and teams.

Building Behavioral Health in the Construction Industry:  A Model for Optimal Workplace Resilience

A national poll of U.S. employees found that 76% of employees struggled with at least one issue that affected their mental health.  Behavioral health problems, including substance abuse, can harm employee performance and wellbeing in significant ways.  Absenteeism, presenteeism, poor productivity and workplace injuries impact company morale and profits.  In the construction industry, the risks are far greater; a recent study, published by the Centers for Disease Control and Preven­tion (CDC) found that 20% of all men who died by suicide in the United States were in the con­struction/extraction industry. In this session you will learn about a comprehensive plan designed and implemented for Turner Construction, a leader in the field, to better condition their work force through behavioral health education, awareness, and support. The goal is to create an optimal mindset in the workplace in order to increase help seeking and reduce opioid abuse and suicide risk. The session will review effective strategies to reduce mental health stigma; the role of leaders, managers and team members in building a culture of resilience and support; use of peer-to-peer training; effective education and programming in the areas of depression, anxiety, substance and alcohol abuse, and gambling; and online mental health screening.

Seeding the Organizational Culture of Resilience: C-Suite-Level Health & Well-being Strategy

Resilience training is part of an overall organizational culture shift from healthcare and benefits to a broader frame of health and well-being. How do C-Suite leaders leverage health and well-being strategy to support individuals, business performance, and the success of the organization’s products? Why should resilience capability be viewed from an overall organizational health and well-being strategy? What are the risks and benefits of a resilience training initiative? Based on long-term practice and data-driven decision-making and strategy, experts will share practical approaches for understanding and responding to well-being and resilience hot spots in the organization. You will learn approaches for visioning and evolving health, well-being, and resilience capabilities of individuals and management teams.

See the Big Well-being Picture: Executing on Well-being Strategy and Mindful Leadership 

What is are the risks and benefits of an organizational well-being strategy, and how does Resilience fit as a part of a broad well-being strategy? What are the potential risks and benefits? What is mindful leadership look like in practice and why is mindful leadership relevant and urgent for organizations? How does well-being strategy and mindful leadership support individuals to learn and practice resilience, and to promote biopsychosocial healing? In this session, you will learn how these concepts and practices are related, and you will learn approaches for developing and presenting mindful leadership and wellbeing programs in your organization.

Conference Faculty (partial listing):

  • Marleece Barber, MD, Chief Medical Officer, Lockheed Martin
  • Dawn Bazarko DNP, MPH, RN, FAAN, Chief Clinical Officer, Optum Global Solutions, UnitedHealth Group
  • Lisa K. Desai, PsyD, Director of Mental Health Screening and Research, MindWise Innovations, Powered by Riverside Community Care
  • Jamie Evans, Director of Safety, Turner Construction
  • Bill Jensen, PhD, CEO, The Jensen Group
  • Eric J. McNulty, MA, Harvard-affiliated Author, Speaker, Educator, Associate Director of Harvard's National Preparedness Leadership Initiative, Co-author: You're It: Crisis, Change, and How to Lead When It Matters Most (PublicAffairs, 2019)
  • Krystal Sexton, PhD, Americas Regional Lead, Human Performance and Care, Shell

 


Who Should Attend:

VPs/Directors/Managers of:

  • Health
  • Well-being
  • Prevention & Wellness
  • Environment, Occupational Health & Safety
  • Organizational Development
  • Learning & Development
  • Diversity & Inclusion
  • People Culture
  • Talent
  • Change Management
  • Leadership & Health Coaching
  • HR
  • Benefits
  • Healthcare
  • Public Health

Get Involved!

For speaker and sponsorship opportunties, contact Christine.Beer@conferenceboard.org or Gregg.Mauro@conference-board.org
For marketing partnerships, contact melissa.mianulli@conferenceboard.org 


Register Early and Save!

Book your seat before August 3rd and Save $100!

LOCATION

Hilton Boston Back Bay
40 Dalton St, Boston, MA 02115
Phone: (617) 236-1100

OUR MISSION

All proceeds support The Conference Board's educational, scientific, and not-for-profit mission.

SPONSORED BY
Castlight Health
meQuilibrium

October 14, 2019
Registration and Continental Breakfast: 8:00 – 9:00 AM
Optional Special Session: 8:30 – 8:50 AM

Mindful Moment and Movement

Participants are invited to take part in a mindful moment and movement session. Centering and breathing exercises will be facilitated to support participants to become still and focused, followed by gentle office yoga. You will learn practices that you can bring back and use in your work environment.

Welcome and Opening Remarks: 9:00 – 9:10 AM
General Session A: 9:10 – 10:00 AM

Chronic Pain Management: Coaching Approaches for Improved Resilience

The neuroscience of pain is an innovative field of research and practice which is showing that a biopsychosocial approach is imperative for improved health and well-being outcomes. Chronic pain often leads to mental health issues and risks for opioid addiction. Mental health disability is expected to significantly increase over the next decade. How can chronic pain management coaching and training support individuals to learn and sustain resilience behaviors and improve health and well-being outcomes? In this session you will learn about emerging research and practical coaching approaches to management of chronic pain and management of downstream risks for individuals and organizations, and you will practice assessment and planning techniques for your organization.

General Session B: 10:10 – 11:00 AM

Overload: Being Mindful and Staying Focused in a Digital VUCA World

Resilience in a digitally based VUCA (volatile, uncertain, complex, ambiguous) world is difficult and requires new ways of looking at culture and respect. Culture is being delivered by tools and technologies that create demands, often overloading teammates. In this two-part session, you will learn how ‘overload’ causes risks to attention and decision-making, and you will explore models of respect and how respect should function for optimal resilience and performance in an overloaded work environment.

Refreshment Break 11:00 – 11:20 AM
General Session C: 11:20 AM – 12:00 PM

Overload Practice: Activate Your Learnings

In this session, participants will practice the concepts of attention management. This experiential learning session will support you in practicing attention to overload, taking a mindfulness approach of decision-making and saying ‘no’ when appropriate. Take -away these new skills and a plan for next steps to integrate these practices in your work environment.

General Session D: 12:00 – 12:30 PM

Facilitated Discussion of Lessons Learned and Expectations

This session will give you the opportunity to share and discuss some of the lessons learned from the morning’s sessions and set expectations for learning from the remaining seminar sessions.

Luncheon 12:30 – 1:30 PM
General Session E: 1:30 – 2:20 PM

Leading Resilience: Improved Well-being and Business Performance

There is a growing recognition of the importance of a leader’s emotional resonance with others. Current business research has shown the significant impact of management on improved team performance, far above the outcomes of traditional wellness programs. What does resilience and agility research tell us about how to approach leadership of teams and business units? How is new knowledge in this area being leveraged to help individuals and teams face rapid change, adversity, and setbacks, in order to ultimately improve their well-being and business outcomes? In this session, you will learn, model and discuss approaches to apply resilience training to leadership development initiatives.

General Session F: 2:30 – 3:00 PM

Network Walk or ‘Netwalking’

Participants will practice a networking walk that models a walking meeting and allows conference participants to get some fresh air, network with other participants, and come back to the afternoon sessions refreshed and ready to learn.

Refreshment Break 3:00 — 3:20 PM
General Session G: 3:20 – 4:30 PM

Activating a Culture of Resilience: Simple Tips and Practices

Resilience is a leadership competency, communication skill, and a workplace cultural norm that improves profitability and effectiveness and leads to long-term sustainability. It’s not rocket science, but it does require a commitment, buy-in, and consistent practice with yourself and employees to build over time. In this session highly interactive session, you will learn the essentials of activating a culture of resilience in your organization. Participants will learn why mindful leadership is essential for creating a resilient organization and tips for practicing it in the workplace, key practices for becoming a mindful communicator with your teams, how rituals can activate a culture of resilience in a workplace and create one for your team or organization.

General Session H: 4:30 – 5:00 PM

Facilitated Discussion of Major Lessons Learned

This closing session will give you the opportunity to share and discuss some of the key lessons learned during the day and reflect on how to convert these into positive action in your work environment.

Seminar Adjourns: 5:00 PM
October 15 - 16, 2019

About This Conference

Resilience is the ability of individuals and teams to experience well-being while learning from and adapting to change, adversity, setbacks, and new market demands which are inherent in organizations responding to diverse social and economic environments.  Rapid changes and volatility are the norm in work environments, therefore, resilient mindsets support individuals to navigate those changes and experience both improved individual well-being and performance, and improved business performance.

Some of the topics to be covered include (partial listing):

Resiliency: Me to We

This session details what Bill Jensen has learned about personal resiliency during behind-closed-doors coaching sessions with senior executives. One CEO recently said that leadership today is “relearning being human.” Having that kind conversation takes a courage — brave enough to start, and stick with, a conversation that truly matters. In this session you will learn about how leaders dive deeper into their personal resiliency journeys and then translate that into team journeys.

Resilience Through Crisis: Leading Through Your Organization's Greatest Challenge

Facing threats from natural disasters to cyberattacks to active shooters to egregious misbehavior, today's managers are more likely than ever to face a true crisis. It is a make-or-break "you're It" moment calling for team as well as individual resilience. Drawing upon more than 15 years of field research and case studies, Eric McNulty will share insights and practical tools from his work with leaders from major corporations and government agencies to foster their personal crisis leadership capabilities as well as those of crisis management teams around the world. You will learn about approaches and tools for creating unity of effort, making crucial decisions, and taking effective action in the midst of high-pressure, high-stakes situations.

Changing the change: Driving Changes to Well-being and Resilience by Engaging with People and Data

Resilience is part of an overall well-being framework. This session will present a story of well-being in a global organization and what that means in terms of individual and team resilience behavior and outcomes.  How are socio-emotional dimensions of health drivers for changing team dynamics and resilience? What has a sense of purpose to do with improved well-being and better decision-making? What data do you have in your organization to help you understand risks and potential for improved outcomes in well-being and business performance?  How do people want to be engaged with in order to learn from their own well-being data? In this session, you will learn about approaches and practices for driving change as an organizational goal and in a way that improves resilience and well-being for individuals and teams.

Building Behavioral Health in the Construction Industry:  A Model for Optimal Workplace Resilience

A national poll of U.S. employees found that 76% of employees struggled with at least one issue that affected their mental health.  Behavioral health problems, including substance abuse, can harm employee performance and wellbeing in significant ways.  Absenteeism, presenteeism, poor productivity and workplace injuries impact company morale and profits.  In the construction industry, the risks are far greater; a recent study, published by the Centers for Disease Control and Preven­tion (CDC) found that 20% of all men who died by suicide in the United States were in the con­struction/extraction industry. In this session you will learn about a comprehensive plan designed and implemented for Turner Construction, a leader in the field, to better condition their work force through behavioral health education, awareness, and support. The goal is to create an optimal mindset in the workplace in order to increase help seeking and reduce opioid abuse and suicide risk. The session will review effective strategies to reduce mental health stigma; the role of leaders, managers and team members in building a culture of resilience and support; use of peer-to-peer training; effective education and programming in the areas of depression, anxiety, substance and alcohol abuse, and gambling; and online mental health screening.

Seeding the Organizational Culture of Resilience: C-Suite-Level Health & Well-being Strategy

Resilience training is part of an overall organizational culture shift from healthcare and benefits to a broader frame of health and well-being. How do C-Suite leaders leverage health and well-being strategy to support individuals, business performance, and the success of the organization’s products? Why should resilience capability be viewed from an overall organizational health and well-being strategy? What are the risks and benefits of a resilience training initiative? Based on long-term practice and data-driven decision-making and strategy, experts will share practical approaches for understanding and responding to well-being and resilience hot spots in the organization. You will learn approaches for visioning and evolving health, well-being, and resilience capabilities of individuals and management teams.

See the Big Well-being Picture: Executing on Well-being Strategy and Mindful Leadership 

What is are the risks and benefits of an organizational well-being strategy, and how does Resilience fit as a part of a broad well-being strategy? What are the potential risks and benefits? What is mindful leadership look like in practice and why is mindful leadership relevant and urgent for organizations? How does well-being strategy and mindful leadership support individuals to learn and practice resilience, and to promote biopsychosocial healing? In this session, you will learn how these concepts and practices are related, and you will learn approaches for developing and presenting mindful leadership and wellbeing programs in your organization.

Conference Faculty (partial listing):

  • Marleece Barber, MD, Chief Medical Officer, Lockheed Martin
  • Dawn Bazarko DNP, MPH, RN, FAAN, Chief Clinical Officer, Optum Global Solutions, UnitedHealth Group
  • Lisa K. Desai, PsyD, Director of Mental Health Screening and Research, MindWise Innovations, Powered by Riverside Community Care
  • Jamie Evans, Director of Safety, Turner Construction
  • Bill Jensen, PhD, CEO, The Jensen Group
  • Eric J. McNulty, MA, Harvard-affiliated Author, Speaker, Educator, Associate Director of Harvard's National Preparedness Leadership Initiative, Co-author: You're It: Crisis, Change, and How to Lead When It Matters Most (PublicAffairs, 2019)
  • Krystal Sexton, PhD, Americas Regional Lead, Human Performance and Care, Shell

 


Who Should Attend:

VPs/Directors/Managers of:

  • Health
  • Well-being
  • Prevention & Wellness
  • Environment, Occupational Health & Safety
  • Organizational Development
  • Learning & Development
  • Diversity & Inclusion
  • People Culture
  • Talent
  • Change Management
  • Leadership & Health Coaching
  • HR
  • Benefits
  • Healthcare
  • Public Health

Get Involved!

For speaker and sponsorship opportunties, contact Christine.Beer@conferenceboard.org or Gregg.Mauro@conference-board.org
For marketing partnerships, contact melissa.mianulli@conferenceboard.org 


Register Early and Save!

Book your seat before August 3rd and Save $100!

Charles Ashworth, Chief People Officer, Copper

Marleece Barber, Chief Medical Officer, Lockheed Martin Corporation

Dawn Bazarko, DNP, MPH, RN, FAAN, Chief Clinical Officer, Optum Global Solutions, UnitedHealth Group

Lisa K. Desai, PsyD, Director of Mental Health Screening and Research, MindWise Innovations, Riverside Community Care

Jamie Evans, Director of Safety, Turner Construction

Carol Flippen, Health and Psychiatry, General Motors Company

Jonathan Gelfand, Global Health Promotion Manager, IBM Corporation

Bill Jensen, PhD, CEO, The Jensen Group

Mariann Johnson, Mindfulness and Wellbeing Instructor, Earl E. Bakken Center for Spirituality & Healing, University of Minnesota

Beth Kanter, Author and Trainer,

Ananda Leeke, Chief Mindfulness Officer, Ananda Leeke

Eric McNulty, MA, Associate Director, National Preparedness Leadership Initiative, Co-author: You're It: Crisis, Change, and How to Lead When It Matters Most (PublicAffairs, 2019)

Home Nguyen, Founder, Executive Coaching and Facilitation, MindKind Institute

Sallyanne Oettinger, Learning Design and Offering Management Leader, Leadership, Learning & Inclusion, IBM Corporation

Krystal Sexton, Americas Regional Lead, Human Performance and Care, Shell

Andrew Shatté, PhD, Co-founder & Chief Science Officer, meQuilibrium

Sponsored By
Castlight Health
meQuilibrium