Download the 2017 Agenda



07 June, 2017

Challenges You Might be Facing

Your shared services organization can give you scale, efficiency, and continuous value—if it doesn’t get derailed. And if you don’t have the fundamentals of design and implementation in place from the start, you may be building a shared services model that will go off the rails at the first sign of trouble.

About the Event 

Join us June 7 in NYC for The Conference Board 5th Annual Fundamentals of Designing, Building and Implementing Shared Services Seminar. You’ll learn how to create a solid and scalable foundational structure able to mitigate through the immense cultural and behavioral issues that are associated with this major organizational change.  

This is the only comprehensive event that will be focused specifically on the early phase of shared services strategy to ensure that you have set forth on the proper foundation structure to create value today and well into the future, and have the knowledge to avoid common mistakes that can derail your success. 

Attendees will learn the latest ways to: 

  • Integrate processes, people, and technology to deliver values that go beyond cost savings 
  • Develop effective chance management, communication and engagement strategies to address the challenges that often plague SSOs
  • Move beyond centralized functions to create an organizational model that operates as a business within a business
  • Create a roadmap to achieve operational quality/efficiency thereby promoting a culture of continuous improvement from the onset
  • Tap into the “voice of the customer” to ensure that you are continuously delivering superior customer service/satisfaction
  • Separate reality from hype by exploring a real-world application of Robotics Process Automation to better understand what is real and possible with this evolving technology

Who Should Attend

Vice Presidents, Directors and Managers of:

  • Shared Services
  • Global Business Services
  • Business Services
  • Corporate Strategy
  • HR, Benefits, Administration & Payroll
  • Finance & Accounting

Also of interest to Chief Human Resource Officers, Chief Administration Officers, CFOs and COOs.

Three Things to Do Now 

1. Register

Register early and save $100.

2. Save The Date

Block off your calendar for June 7, 2017 at The Conference Board Conference Center in New York City. 

3. Get involved!

If you would like to get involved in the 2017 event, please contact us.

Speaking Opportunities: Casey Greenzweig, casey.greenzweig@conference-board.org

Sponsorship Opportunities: Michael Felden, michael.felden@conferenceboard.org

Media Partner Opportunities: Allison Nilsen, allison.nilsen@conferenceboard.org

Register for Conference