08 October, 2014  — Pre-Conference Seminar: Service Delivery Optimization through Strategy Realization and Cultural Transformation
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09 - 10 October, 2014  — 18th Annual Global Business Services Conference
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Download the full agenda.

09 - 10 October, 2014

The Global Business Services Conference and Preconference are approved for CPE credits.

Preconference: 7 CPE credits

Main Conference: 12.5 CPE credits

Gain Valuable Strategies for Optimal Service Delivery

Attend The Conference Board’s Global Business Services Conference to learn from peer organizations at all stages of the shared services and global business services maturity spectrum on how to leverage your platform to deliver step changing value creations to your business in a long-term sustainable way including how to:

  • Create top-line growth and bottom-line savings with emerging trends and capabilities
  • Motivate and enable new and constructive behaviors through change management and stakeholder engagement principals
  • Gain maximum effectiveness and reduced redundancies through role redesign
  • Achieve greater impact for your organization with GBS maturity assessment to determine “what’s next”
  • Execute an effective roadmap to performance and organizational excellence 

New for 2014! 

  • Increased Focus on the Path to GBS, Lessons Learned and Best Practices
  • Important Decision Criteria for Embarking on a GBS Platform
  • More Information on Governance Practices
  • Peer-to-Peer Learning Experience: Breakfast Roundtable Session

Plus! Working Group Sessions Just for You!
In order to address the needs and issues of individuals regardless of where they might be in their journey to optimal service deliver sessions during the afternoon of day one will break to give you a deep dive into the topics and challenges specifically for you.  Choose from:

  • Issues Impacting the Maturing Shared Services Organization
  • Executives Within a Global Business Services Platform

Who Should Attend
The conference is intended for executives who approve of and are actively involved in their organization’s shared services and global business services ventures including professionals in:

  • Business Strategy
  • Human Resources
  • IT
  • Procurement
  • Finance 

For more information Download the full agenda 

SUMMER SPECIAL - Register by September 22nd and SAVE $200!

Get Involved!
For Speaking Opportunities please contact Casey.Greenzweig@conference-board.org

For Sponsorship Opportunities please contact Michael.Felden@conference-board.org

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