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The leader-as-coach process focuses on seven coaching skills that address the real world problems faced by managers. Join Chris Coffey as he helps participants develop skills to help others.

Chris Coffey, Partner , Prism Ltd.


The Conference Board Conference Center
845 Third Avenue
(Between 51st and 52nd Streets)
3rd Floor
New York, NY 10022
Tel 212 339 0345
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Hotels Near The Conference Board Headquarters

MAY 22, 2014
May 22, 2014

This program is approved for Coaching Credits in Resource Development

The Leader-as-Coach is a comprehensive process to help managers become skilled in behavioral coaching techniques to assist others in their organization become more successful.    This process is built around seven coaching skills that are practiced through customized real world problems faced by the managers’ organization.  The daylong workshop is mainly learning by doing.   

The principles that form the foundations for the coach’s work are:

Emphasized Feedforward:  Future oriented suggestions for improvement

Reduce “in spite of” while building off of “because of” behaviors:  Managers are likely coaching people that are prone to continue some behavior that is not conducive to improving and have some characteristics that are vital to tap into to achieve positive change in behavior.

Place attention on the Stakeholders:  The center of attention here is not the manager; it is not even the person being coached.  The major attention is on the stakeholders who are affected by the behavior undergoing change. 

Change behavior and perception:  It is not only necessary for a leader to change; it is also necessary for those people around the leader to “see” the change and believe the leader will not regress. 

Topics covered in this seminar include:

  • How the belief set of successful people both helps and hinders improvement
  • The seven coaching skills that facilitate positive behavioral change
  • Coaching the 8-step encouraging development process
  • Importance of being a personal example of the 8-step process
  • Understanding the principles that underlie this “results-based” coaching
Join Chris Coffey for a day of interactive learning and sharing as he helps you develop the skills needed to help others become more successful.


8:00 Welcome, Objectives, Agenda & Workbook, Ground-Rule 
Belief Sets of Successful People / Guiding Principles
Coaching Process / Behavioral Coaching Skills
Introductory Case Study 

Behavioral Goal Setting – Skill Practice Trios
Action Planning – Small Group Exercise
Behavioral Rehearsal – Skill Practice Trios 

12:00 LUNCH
Behavioral Reinforcement – Skill Practice Trios
After Action Reviews – Skill Practice in Pairs

Personal Goal Setting Exercise
Feedforward Exercise 

Modeling the Leader Skills
Story Telling – Skill Practice in Pairs
Wrap-up / Next Steps and Commitments 

5:00 End of Day

Chris Coffey, Partner , Prism Ltd.