22 May, 2014
The Conference Board Conference Center
New York, NY
This program is approved for Coaching Credits in Resource Development
The Leader-as-Coach is a comprehensive process to help managers become skilled in behavioral coaching techniques to assist others in their organization become more successful. This process is built around seven coaching skills that are practiced through customized real world problems faced by the managers’ organization. The daylong workshop is mainly learning by doing.
The principles that form the foundations for the coach’s work are:
Emphasized Feedforward: Future oriented suggestions for improvement
Reduce “in spite of” while building off of “because of” behaviors: Managers are likely coaching people that are prone to continue some behavior that is not conducive to improving and have some characteristics that are vital to tap into to achieve positive change in behavior.
Place attention on the Stakeholders: The center of attention here is not the manager; it is not even the person being coached. The major attention is on the stakeholders who are affected by the behavior undergoing change.
Change behavior and perception: It is not only necessary for a leader to change; it is also necessary for those people around the leader to “see” the change and believe the leader will not regress.
Topics covered in this seminar include:
- How the belief set of successful people both helps and hinders improvement
- The seven coaching skills that facilitate positive behavioral change
- Coaching the 8-step encouraging development process
- Importance of being a personal example of the 8-step process
- Understanding the principles that underlie this “results-based” coaching
8:00 Welcome, Objectives, Agenda & Workbook, Ground-Rule
Belief Sets of Successful People / Guiding Principles
Coaching Process / Behavioral Coaching Skills
Introductory Case Study
Behavioral Goal Setting – Skill Practice Trios
Action Planning – Small Group Exercise
Behavioral Rehearsal – Skill Practice Trios
Behavioral Reinforcement – Skill Practice Trios
After Action Reviews – Skill Practice in Pairs
Personal Goal Setting Exercise
Modeling the Leader Skills
Story Telling – Skill Practice in Pairs
Wrap-up / Next Steps and Commitments
5:00 End of Day