Onboarding LABS

Cisco, PwC, Georgetown Leadership Institute, Kaiser Assoc. will lead seminars examining experience-based employee onboarding and new hire practices.


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The Conference Board Conference Center
845 Third Avenue
(Between 51st and 52nd Streets)
3rd Floor
New York, NY 10022
Tel 212 339 0345
Official Website: www.conferenceboard.org

Fees do not include hotel accommodations. A block of rooms has been established at the Marriott Courtyard New York Manhattan/Midtown East for a rate of $324/night (single/double), excluding taxes & fees. To make reservations, please call 800-321-2211 and reference both the hotel name and "The Conference Board Onboarding Conference." You can also make reservations by clicking here The cut-off date for group reservations is Monday, March 31, 2014. Rooms will no longer be available at the group rate after this date.

April 22 - 23, 2014

Benefits of attending the Onboarding LABS

Onboarding has moved well beyond provisioning at leading global firms;
it is the new frontier for the minds and hearts of employees new to
organizations. The Onboarding experience can simultaneously super
charge talent acquisition and engagement strategies for firms where talent
is crucial and competitive. The 2014 LABS will provide deep dive research
and case studies from thought leaders and practitioners striving to move
Onboarding forward in practice and impact, sessions include capability
building on:

  • Developing appropriately blended onboarding experiences including online
    learning, classroom learning, or social learning through peer to peer formats
  • Methods to align onboarding and leadership development programs
    Practices to ensure the quality of new hire curricula, so knowledge and skills
    can begin on day one
  • Leveraging technology to provide deeper new hire experiences
  • Techniques to connect new employees and increase collaboration and productivity

This program has been approved for 10.25 (General) recertification credit hours toward PHR, SPHR, GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Day One

Registration and Continental Breakfast:  8 – 9:00 am

Welcome and Introduction:  9:00 – 9:15 am

Omar Andrade

Lab A: 9:15– 11:30 am
Onboarding: It's in the Eye of the Beholder! 

It is critical to have a clear destination in mind for your onboarding program if you strive to;

  • gain ongoing support of key stakeholders,
  • have a meaningful positive impact on your new employees and your organization and
  • achieve the next level of impact

Cisco is beginning its journey to establish a more common foundation for all new employees in all business units and in all geographies. We examine challenges faced and strategic directional decisions made as well as early outcomes they are seeing.

The LAB is designed to inform the vision and mission of your Onboarding program and better enable your organization’s capabilities by leveraging insights from Cisco’s journey and fellow seminar participants to examine: What does onboarding mean? What are the trends? When does it start? When does it end? Why should we care? Can just one team in the company "own" onboarding?

Michael Cannon, Director, Talent Management, Global Professional Development, Cisco Systems, Inc.

Refreshment and Networking Break: 10:30 – 10:50 am 

Mini-LAB B: 11:30 am – Noon 

Onboarding Maturity Curve Assessment

Facilitated by their multi-year survey and as a pre-cursor to the Mini-LAB B Kaiser Associates and the group as a whole will devise and fine tune a quick and easy tool to help participants identify and benchmark their organization’s Onboarding processes.

Lilith Christiansen, Vice President, Kaiser Associates

Networking Luncheon:   Noon - 1:15 pm

General Session A: 1:15 - 2:00 pm

Onboarding that Yields Innovation

At IBM, new employees are seen as primed to advance the organization in social technologies and drive innovation to new levels, IBM uses onborading practices with social enterprise techniques. Leveraging social learning and networkign in both pre-hire and new hire mode, IBM conveys culture and understandign of what it means to be part of IBM. This in turn increases performance, engagement and relevance.

Phee Vania, IBM New Hire Global Program Manager, IBM Canada Ltd.

General Session B: 2:00 - 3:00 pm

Leveraging Globalization to Move Onboarding Forward

Bechtel has embarked on a global redesign of content delivery and onboarding pro­gram. They have identified an opportunity to capture innovation and emerging best practices strategies learned from their extensive work in global emerging markets; this then informs the onboarding and learning content of the business at home. 

Patrick J Martin, Manager of Content and Curriculum Development, Bechtel Corporation

Laura Hastings, Onboarding Project Lead, Bechtel Corporation 

Networking Break: 3:00 - 3:30 pm

General Session C:  3:30pm – 4:30 pm 

Onboarding and the Knowledge Economy

Professional services firms and other knowledge economy businesses hold among the most expensive and difficult workforces to replace. They are bound together by strong culture, functioning across geographies in complex and highly matrixed organizations. When people truly are your most valuable asset no touch point can be neglected. In this instance a focus on speed to contribution and relevance are examined. 

Miriam Hutchinson, Associate/Learning Strategist,  Booz Allen Hamilton, Inc.

Kate Barbro, Talent Management, Ernst & Young

Day Two 

Registration and Continental Breakfast:  8 – 9:00 am 

General Session D: 9:00 – 10:00 am

Global Onboarding 2014

JP Morgan Chase will share how it manages the quality of the new hire experience across HR, IT and other processes by developing, and executing its employee new hire portal in major markets and leveraging a global Onboarding survey. Speaker will address the challenges of staying current with regulatory compliance challenges in various markets for all types of workers. Benefits include the streamlining of compliance, benefits, regulatory, orientation and transitions between types of worker engagement.

Judith Lannin-Panagakos, Executive Director, Human Resources, JPMorgan Chase 

General Session E: 10:00 – 11:00 am

21st Century Onboarding: Social and ‘Gamified’

Learning has a meaningful role in Onboarding. While online learning provides significant benefits in terms of standardization, agility, cost-effectiveness and scale, it lacks the human touch. Leading organizations have successfully leveraged new age techniques such as social learning and gamification to create the engagement factor and a more personalized experience for the new hires. 

Mohit Garg, CEO, MindTickle 

 Refreshment and Networking Break: 11:00 – 11:30 am 

General Session F: 11:30 am – 12:15 pm

The Onboarding Journey

NCR recently embarked on an enterprise-wide global initiative to tackle the candidate/new hire experience from recruiting  to the end of their first year of employment.  NCR will share considerations on integrating Onboarding's design with its business strategy, employee experience and company branding.  Specifically we will examine the:

  • business case for investing in Onboarding
  • vision for the Onboarding journey
  • design team and approach
  • onboarding branding strategy

Wendy Smith, Strategic Onboarding Manager, NCR Corporation

Networking Luncheon:   12:15 -1:30 pm

LAB C:  1:30 – 4:00 pm 

Successful Onboarding

Participants will build or refine their existing Onboarding frameworks to achieve emerging best practices or move up to Onboarding leadership. The LAB is designed to provide specific skills in:

A. Building and communicating the business case internally

B. Developing a collaboratively built roadmap to an Onboarding platform by learning to: conduct diagnostic assessment of existing Onboarding programs; and identifying jump start strategies including:

  • The Business Case and Future State of Onboarding
  • Customizing for your Workforce, Your Resources, Yor Priorities
  • A Success Onboarding Case Study - 4 Pillars Framework

Lilith Christiansen, Vice-President, Kaiser Associates

Author, Successful Onboarding: A Strategy to Unlock Hidden Value within Your Organization

Refreshment and Networking Break: 2:45 – 3:15 pm 

Closing Remarks: 4:00 - 4:10 pm

For sponsorship opportunities, please contact Michael Felden at Michael.Felden@conferenceboard.org.

For speaking opportunities, please contact Denise Sinuk at

April 21, 2014

Millennial Strategies: Pre-hire, Onboarding, Engagement and Retention

Millennials are now hitting the market in force and the result has been a changed and changing landscape for employees and employers.  That technology will play a larger role is certain as enterprises become more social internally and externally, but a broader context must be addressed as well. This includes: culture, thinking beyond speed to contribution to total lifetime value, and how to affect real engagement among millennial workers. 

From the perspective of demographics the millennial bubble is impossible to dismiss; yet organizations have been slow to find and implement strategies to harness the talent, innovation and enthusiasm of the future business leaders already transforming leading organizations. Despite sophisticated technologies driving efficiency and new levels of productivity effective communication may be the best tool at the disposal of organizations.

This program has been approved for 10.25 (General) recertification credit hours toward PHR, SPHR, GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Registration and Continental Breakfast:  8 – 9:00 am

Welcome and Introduction:  9:00 – 9:15 am

Omar Andrade

LAB A Part 1:  9:15 am – 10:15 am

Millennial Insights: Research from the Front Lines

Part 2 of the LAB features deep cutting edge research on the key drivers behind millennial behaviors and aspirations in the workplace. Findings presented are based upon several years of programming and analysis of viewing habits and taste-making for Millennial viewers from early childhood to young adult and beyond to young working professional conducted at the iconic powerhouse of programming for youth–Nickolodean. 

Amy Friedman, CEO Redhead Consulting and Senior Advisor to MTV Scratch

Networking Break:   10:15am – 10:30am

LAB A Part 2:  10:30am -11:30am

Millennial Leadership Development Strategies

This LAB will feature a deep dive into leadership development strategies designed for Millennial executive transition and Onboarding. We will examine the new paradigm unique to millennial workers and what this will mean for successful leadership development programs. 

Kate Ebner, Director, Institute for Transformational Leadership Georgetown University

Rachel Wold, Senior Consultant and Media Specialist, Nebo Company

General Session A:    11:30 am –  12:15 pm

"The Future of Work is Here: Re-think, Re-invent, and Re-imagine the Workplace"

Organizations are being forced to create innovative solutions to address the challenges of the future workplace. Megatrends diriving this shift include:

1. Globalization                                    4. Social Leadership

2. Shifting Demographics                     5. Environment/space changes

3. Technology Disruption

The session will cover insights and a socio-historical context on these trends and implications to businesses and inform HR and leadership development with specific examples of leveraging the shifting workplace paradigm to improve business performance.

Christopher Bishop, Strategic Partner, Future Workplace Consulting

Lunch:  12:15 pm -1:30 pm

 Globalization Shifting Demographics

General Session B:   1:30 pm – 2:15 pm 

Harvard University's Institute of Politics Survey of Young Americans' Attitudes toward Politics and Public Service  

The Millenial generation is becoming a force in politics with each subsequent election. Most recently seen as a key constituency to a two time Obama presidency. The session will offer insights into the political and public views of 18-29 year olds drawn from 25 surveys of this generation since 2000. We will discuss the most recent findings, as welll as long-term trends and as a group draw implications.  

Trey Grayson, Director, Harvard Institute of Politics, Harvard University

General Session C:  2:15 pm – 3:15 pm 

Onboarding for Leadership Development, Success and Retention 

PwC has concluded the world’s largest study dedicated to Millennial workers. During this LAB they will share deep data on the trends and new strategies they have identified to better select, engage and retain new joiners and future leaders. 

Anne Donovan, HR Transformation Leader, PwC 

Networking Break:   3:15 pm – 3:40 pm

General Session D:   3:40 – 4:30 pm

Overcoming the Communication Gap: Millennial Leadership Development 

This session discusses the large disconnects between Millennial workers and employers on such key themes as the meaning of leadership, how to leverage collaboration and perhaps the greatest peril, lost opportunity. 

Emily Huston, Diversity Analyst, NBCUniversal 

For speaking opportunities, please contact Denise Sinuk at

For sponsorship opportunities, please contact Michael Felden at Michael.Felden@conferenceboard.org.

Michael Cannon, Director Talent Management: Global Professional Development, Cisco Systems Inc.

Lilith Christiansen, Vice President, OD Consulting, Kaiser Associates, Inc.

Joanne Veech, Global Human Capital Director, PricewaterhouseCoopers International Ltd

Mariam Hutchinson, Learning Strategist , Booz Allen Hamilton

Kathryn Barbro, Associate Director, Talent Development Americas People Team, Ernst & Young

Judith Lannin-Panagakos, Executive Director, Global Staffing and Onboarding, JPMorgan Chase

Patrick Martin, Chief Learning Officer, Bechtel Group, Inc.

Laura Hastings, Onboarding Project Lead , Bechtel Group, Inc.

Mohit Garg, Co-Founder , MindTickle Inc.

Phee Vania, Global Program Manager, Onboarding , IBM Canada Ltd.

Patrick Martin, Chief Learning Officer, Bechtel Group, Inc.

Wendy Smith, Director of Talent Experiences, NCR

Sarah Hagerman, Vice President, OD Consulting, Kaiser Associates, Inc.

Kate Ebner, Director, Institute for Transformational Leadership, Institute for Transformational Leadershi

Anne Donovan, Human Capital Transformation Leader , PricewaterhouseCoopers

Rachel Wold, Senior Consultant and Media Specialist , The Nebo Company

Trey Grayson, Director, Institute of Politics , Harvard Institute of Politics

Christopher Bishop, Strategic Partner , Future Workplace

Anne Donovan, Human Capital Transformation Leader , PricewaterhouseCoopers

Amy Friedman, Senior Advisor , Scratch| Viacom Media Networks

Emily Huston, Analyst, Corporate Diversity, NBCUniversal Media, LLC