The New Hire Experience
22 - 23 April, 2014
The Conference Board Conference Center
New York, NY
21 April, 2014
Millennial Strategies: Pre-hire, Onboarding, Engagement and Retention
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22 - 23 April, 2014
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Benefits of attending the Onboarding LABS
Onboarding has moved well beyond provisioning at leading global firms;
it is the new frontier for the minds and hearts of employees new to
organizations. The Onboarding experience can simultaneously super
charge talent acquisition and engagement strategies for firms where talent
is crucial and competitive. The 2014 LABS will provide deep dive research
and case studies from thought leaders and practitioners striving to move
Onboarding forward in practice and impact, sessions include capability
- Developing appropriately blended onboarding experiences including online
learning, classroom learning, or social learning through peer to peer formats
- Methods to align onboarding and leadership development programs
Practices to ensure the quality of new hire curricula, so knowledge and skills
can begin on day one
- Leveraging technology to provide deeper new hire experiences
- Techniques to connect new employees and increase collaboration and productivity
This program has been approved for 10.25 (General) recertification credit hours toward PHR, SPHR, GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Registration and Continental Breakfast: 8 – 9:00 am
Welcome and Introduction: 9:00 – 9:15 am
Lab A: 9:15– 11:30 am
Onboarding: It's in the Eye of the Beholder!
It is critical to have a clear destination in mind for your onboarding program if you strive to;
- gain ongoing support of key stakeholders,
- have a meaningful positive impact on your new employees and your organization and
- achieve the next level of impact
Cisco is beginning its journey to establish a more common foundation for all new employees in all business units and in all geographies. We examine challenges faced and strategic directional decisions made as well as early outcomes they are seeing.
The LAB is designed to inform the vision and mission of your Onboarding program and better enable your organization’s capabilities by leveraging insights from Cisco’s journey and fellow seminar participants to examine: What does onboarding mean? What are the trends? When does it start? When does it end? Why should we care? Can just one team in the company "own" onboarding?
Michael Cannon, Director, Talent Management, Global Professional Development, Cisco Systems, Inc.
Refreshment and Networking Break: 10:30 – 10:50 am
Mini-LAB B: 11:30 am – Noon
Onboarding Maturity Curve Assessment
Facilitated by their multi-year survey and as a pre-cursor to the Mini-LAB B Kaiser Associates and the group as a whole will devise and fine tune a quick and easy tool to help participants identify and benchmark their organization’s Onboarding processes.
Lilith Christiansen, Vice President, Kaiser Associates
Networking Luncheon: Noon - 1:15 pm
General Session A: 1:15 - 2:00 pm
Onboarding that Yields Innovation
At IBM, new employees are seen as primed to advance the organization in social technologies and drive innovation to new levels, IBM uses onborading practices with social enterprise techniques. Leveraging social learning and networkign in both pre-hire and new hire mode, IBM conveys culture and understandign of what it means to be part of IBM. This in turn increases performance, engagement and relevance.
Phee Vania, IBM New Hire Global Program Manager, IBM Canada Ltd.
General Session B: 2:00 - 3:00 pm
Leveraging Globalization to Move Onboarding Forward
Bechtel has embarked on a global redesign of content delivery and onboarding program. They have identified an opportunity to capture innovation and emerging best practices strategies learned from their extensive work in global emerging markets; this then informs the onboarding and learning content of the business at home.
Patrick J Martin, Manager of Content and Curriculum Development, Bechtel Corporation
Laura Hastings, Onboarding Project Lead, Bechtel Corporation
Networking Break: 3:00 - 3:30 pm
General Session C: 3:30pm – 4:30 pm
Onboarding and the Knowledge Economy
Professional services firms and other knowledge economy businesses hold among the most expensive and difficult workforces to replace. They are bound together by strong culture, functioning across geographies in complex and highly matrixed organizations. When people truly are your most valuable asset no touch point can be neglected. In this instance a focus on speed to contribution and relevance are examined.
Miriam Hutchinson, Associate/Learning Strategist, Booz Allen Hamilton, Inc.
Kate Barbro, Talent Management, Ernst & Young
Registration and Continental Breakfast: 8 – 9:00 am
General Session D: 9:00 – 10:00 am
Global Onboarding 2014
JP Morgan Chase will share how it manages the quality of the new hire experience across HR, IT and other processes by developing, and executing its employee new hire portal in major markets and leveraging a global Onboarding survey. Speaker will address the challenges of staying current with regulatory compliance challenges in various markets for all types of workers. Benefits include the streamlining of compliance, benefits, regulatory, orientation and transitions between types of worker engagement.
Judith Lannin-Panagakos, Executive Director, Human Resources, JPMorgan Chase
General Session E: 10:00 – 11:00 am
21st Century Onboarding: Social and ‘Gamified’
Learning has a meaningful role in Onboarding. While online learning provides significant benefits in terms of standardization, agility, cost-effectiveness and scale, it lacks the human touch. Leading organizations have successfully leveraged new age techniques such as social learning and gamification to create the engagement factor and a more personalized experience for the new hires.
Mohit Garg, CEO, MindTickle
Refreshment and Networking Break: 11:00 – 11:30 am
General Session F: 11:30 am – 12:15 pm
The Onboarding Journey
NCR recently embarked on an enterprise-wide global initiative to tackle the candidate/new hire experience from recruiting to the end of their first year of employment. NCR will share considerations on integrating Onboarding's design with its business strategy, employee experience and company branding. Specifically we will examine the:
- business case for investing in Onboarding
- vision for the Onboarding journey
- design team and approach
- onboarding branding strategy
Wendy Smith, Strategic Onboarding Manager, NCR Corporation
Networking Luncheon: 12:15 -1:30 pm
LAB C: 1:30 – 4:00 pm
Participants will build or refine their existing Onboarding frameworks to achieve emerging best practices or move up to Onboarding leadership. The LAB is designed to provide specific skills in:
A. Building and communicating the business case internally
B. Developing a collaboratively built roadmap to an Onboarding platform by learning to: conduct diagnostic assessment of existing Onboarding programs; and identifying jump start strategies including:
- The Business Case and Future State of Onboarding
- Customizing for your Workforce, Your Resources, Yor Priorities
- A Success Onboarding Case Study - 4 Pillars Framework
Lilith Christiansen, Vice-President, Kaiser Associates
Author, Successful Onboarding: A Strategy to Unlock Hidden Value within Your Organization
Refreshment and Networking Break: 2:45 – 3:15 pm
Closing Remarks: 4:00 - 4:10 pm
For sponsorship opportunities, please contact Michael Felden at Michael.Felden@conferenceboard.org.
For speaking opportunities, please contact Denise Sinuk at