18 Sep. 2019 |
How Are You Managing The Changing Nature of B2B Customers?
Are you acting like Amazon? B2B companies need to evolve with their customers' expectations and that means you must improve your digital customer expe…
16 Jan. 2019 |
Eight Years Later, What Did We Learn from Watson Winning Jeopardy?
Artificial intelligence (AI) is seen by some as a magic solution to every business problem, by others as ineffective. IBM’s computer Watson may have w…
07 Nov. 2018 |
Is AI Coming for Your Job?
As artificial Intelligence (AI) has emerged in the last three decades, the effect on employment has not matched the public's fears. AI will be one of …
28 Jun. 2018 |
How Did Marketers Let GDPR Happen?
I teach classes for the Rutgers Business School Executive Education, so I cross paths with savvy digital marketers on a constant basis. I have been as…