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  • About the Author: Amy Gallo

    Amy Gallo is a contributing editor at Harvard Business Review. Follow her on Twitter at @amyegallo.

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22 Dec. 2017 | Comments (0)
How to Talk About Sexual Harassment with Your Coworkers
If the topic of sexual harassment hasn’t come up in your office – either on Slack, in conversations over lunch, or by the watercooler — I’d be surpris…

10 Oct. 2017 | Comments (0)
How to Navigate a Turf War at Work
You’re working on a cross-functional initiative that’s critical to your company. Given your position, you’ve assumed you’re in charge, but it seems yo…

25 Jul. 2017 | Comments (0)
How People with Different Conflict Styles Can Work Together
Still, it’s useful to know what your natural tendency is and, when you get into a conflict with someone else, to put some thought into the other perso…

25 Jul. 2017 | Comments (0)
How to Manage Managers
When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that t…

18 Jul. 2017 | Comments (0)
How to Disagree with Someone More Powerful than You
Your boss proposes a new initiative you think won’t work. Your senior colleague outlines a project timeline you think is unrealistic. What do you say …

11 Jul. 2017 | Comments (0)
A Refresher on A/B Testing
It’s all about data these days. Leaders don’t want to make decisions unless they have evidence. That’s a good thing, of course, and fortunately there …

19 Apr. 2016 | Comments (0)
How to Mentally Prepare for a Difficult Conversation
Your colleague sent you a passive-aggressive email and you want to sit down and address it face to face. Or perhaps you’ve got some tough feedback you…

23 Oct. 2015 | Comments (0)
7 Tips for Managing Freelancers and Independent Contractors
When people work for you, you want to do right by them. But the rules and expectations are different when you’re managing a freelancer who isn’t fully…

23 Oct. 2015 | Comments (0)
How to Turn a Bad Day Around
Let’s face it. Life can be full of frustrations—an argument with your teenager over breakfast, a missed train, or even just a spilled coffee can make …

25 Sep. 2015 | Comments (0)
How to Build the Social Ties You Need at Work
Relationships at work matter. Getting along with your coworkers not onlymakes your days more pleasant but also makes you better at your job. So what s…

10 Jul. 2015 | Comments (0)
The Condensed Guide to Running Meetings
We love to hate meetings. And with good reason — they clog up our days, making it hard to get work done in the gaps, and so many feel like a waste of …

12 Jun. 2015 | Comments (0)
How to Deliver Bad News to Your Employees
Delivering bad news is tough. It’s even harder when you don’t agree with the message or decision you’re communicating. Should you toe the line and act…

05 Jun. 2015 | Comments (0)
How to Respond When Someone Takes Credit for Your Work
There’s nothing more infuriating than someone taking credit for your work. We’ve all had this happen at one point or another: you share an idea with a…

26 Feb. 2015 | Comments (0)
What to Do If You’re Smarter than Your Boss
You want to work for a great boss — someone you can respect and learn from. But what if your manager isn’t good at his job? What if you’re more compet…

25 Feb. 2015 | Comments (0)
Setting the Record Straight on Job Interviews
You scored a job interview, and now it’s time to get ready. Before you start prepping, you have to consider whose advice to take. So we asked readers …

02 Feb. 2015 | Comments (0)
Coaching an Employee Who Doesn’t Want Help
Is there someone on your team who you’d like to coach, but resists your help? A high-performer who could reach further? The best managers know to coa…

23 Jan. 2015 | Comments (0)
How to Write a Resume That Stands Out
The resume: there are so many conflicting recommendations out there. Should you keep it to one page? Do you put a summary up top? Do you include perso…

10 Dec. 2014 | Comments (0)
Fixing a Work Relationship Gone Sour
Sometimes you get stuck in a rut with someone at work — a boss, a coworker, a direct report. Perhaps there’s bad blood between you or you simply haven…

10 Nov. 2014 | Comments (0)
4 Things You Thought Were True About Time Management
I don’t know anyone who doesn’t struggle with how to make the most of their time at work. How do you stay on top of an overflowing inbox? How do you g…

24 Oct. 2014 | Comments (0)
4 Things You Thought Were True About Managing Millennials
There seems to be an endless fascination with Millennials at work. And as they continue to enter and occupy the workforce, more and more is written ab…

16 Oct. 2014 | Comments (0)
When Two of Your Coworkers Are Fighting
People disagree at work. That’s a given. But what if there’s an all-out war between two of your coworkers? What’s the right way to respond? If the peo…

30 Sep. 2014 | Comments (0)
How to Help an Underperformer
As a manager, you can’t accept underperformance. It’s frustrating, time-consuming, and it can demoralize the other people on your team. But what do yo…

24 Sep. 2014 | Comments (0)
Choose the Right Words in an Argument
When addressing a conflict with a colleague, the words matter. Sometimes, regardless of how good your intentions are, what you say can further upset y…

02 Sep. 2014 | Comments (0)
The CEO of Coca-Cola on Using the Company’s Scale for Good
Coca-Cola is one of the many companies that are making efforts to tackle the world’s greatest societal challenges. Muhtar Kent, the Chairman of the Bo…

22 Aug. 2014 | Comments (0)
Manage Your Time Without Annoying Your Coworkers
A lot of time management advice is about saying no to meeting invites or checking email less often. But those actions can cause conflict with your col…

10 Jun. 2014 | Comments (0)
How to Discuss Pay With Your Employees
Talking about money with your employees can be uncomfortable. Even when you’ve got good news to share — a generous bonus or a well-deserved promotion …

24 Apr. 2014 | Comments (0)
When Your Boss Is Too Nice
Yes, it can be pleasant to work for someone who is kind and thoughtful but there’s a difference between bosses who are pleasant to work for and those …

26 Mar. 2014 | Comments (0)
How to Write a Cover Letter
No one likes job hunting. Scouring through online jobs boards, spiffing up your résumé, prepping for grueling interviews — none of it’s fun. But perha…

06 Feb. 2014 | Comments (0)
The Seven Imperatives to Keeping Meetings on Track
There’s nothing more annoying than a meeting that goes on and on and on. As a manager, it’s your job to make sure people don’t go off on tangents or g…

08 Jan. 2014 | Comments (0)
Managing People on a Sinking Ship
As the continued bad news from Blackberry reminds us, no company’s future is secure. When your business is facing declining sales, a potential buy-out…

27 Nov. 2013 | Comments (0)
How to Pick Your Battles at Work
You hate that people consistently show up to meetings late. You think the company’s IT system is out of date. It’s normal to be bothered by work issu…

28 Oct. 2013 | Comments (0)
How to Make a Job Sharing Situation Work
Job sharing — splitting a full-time position into two part-time jobs — is an increasingly popular flexible work arrangement. But is it really possible…

24 Sep. 2013 | Comments (0)
How to Manage Someone You Don’t Like
Everybody complains about incompetent bosses or dysfunctional co-workers, but what about irritating direct reports? What should you do if the person y…

20 Aug. 2013 | Comments (0)
How to Reward Your Stellar Team
You've been told that getting the most from your team depends on rewarding and recognizing them collectively. But it's tough to do that, especially wh…

25 Jul. 2013 | Comments (0)
How to Ace an Internal Interview
You've put your hat in the ring for a new position at your company and you just got word that you've been selected for an interview. What could be eas…

02 Jul. 2013 | Comments (0)
What to Do When an Employee Cries at Work
Many managers are uncomfortable with emotional behavior — whether it's positive or negative. "People think to be professional, you need to ignore your…

28 May. 2013 | Comments (0)
Act Like a Leader Before You Are One
If you want to become a leader, don't wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long b…

29 Mar. 2013 | Comments (0)
Using Technology and Data for Social Impact
Innovative social entrepreneurs and mission-driven businesses are using data, social media, mobile apps, and other technologies to better solve proble…

28 Mar. 2013 | Comments (0)
Go Ahead and Gossip
Gossip is an important part of life, not just office culture. "We learn who we are through what people say to us and about us," says Kathleen Reardon,…

06 Mar. 2013 | Comments (0)
The Talent Needed for Social Impact
In organizations trying to have a social impact, finding, hiring, and developing the right talent can be particularly complicated. You need to find pe…

04 Mar. 2013 | Comments (0)
Is It Time to Quit Your Job?
Everyone has bad days at work or even long periods when they feel disheartened about their job. But how do you know the difference between ordinary, o…

01 Feb. 2013 | Comments (0)
How to Manage Your Former Peers
Becoming the boss is an exciting transition, but it can also be a nerve-wracking one. This is especially true if you are now managing people who used …

18 Jan. 2013 | Comments (0)
How to Master a New Skill
Eliciting support from others can greatly increase learning. Find someone you trust who has mastered the skill you're trying to attain. And look beyon…

19 Nov. 2012 | Comments (0)
How to Negotiate Your Parental Leave
Few people pay attention to their company's parental leave policy until they're about to become a mother or father. But once that happens, it's critic…

16 Oct. 2012 | Comments (0)
Stand Out in Your Interview
You've just landed a job interview for a position you really want. Now, you know you only get one chance to impress, but how exactly do you do that?…

14 Sep. 2012 | Comments (0)
How to Be Assertive (Without Losing Yourself)
Conventional wisdom says that assertive people get ahead. They tell people what they think, request the resources they need, ask for raises, and don't…

03 Aug. 2012 | Comments (0)
Why Aren't You Delegating?
You have way too much to do, you're buried in work, and it seems there's no way out from under it all. But there is: delegation. Yes, yes, you know it…

03 Jul. 2012 | Comments (0)
Don't Like Your Job? Change It (Without Quitting)
Sometimes you know your job just isn't right for you. Maybe you're in the wrong field, don't enjoy the work, feel surrounded by untrustworthy coworker…

01 Jun. 2012 | Comments (0)
How to Get Feedback When You're the Boss
The higher up in the organization you get, the less likely you'll receive constructive feedback on your performance. No one wants to offend the boss, …

06 Mar. 2012 | Comments (0)
How to Keep a Job Search Discreet
Looking for a job while you already have one can be stressful, especially in the age of social media when privacy is scarce. Should you tell your boss…

07 Feb. 2012 | Comments (0)
When to Share Sensitive Information with Your Team
Being the boss means you are often privy to information that your team isn't.…