With 10 years of People & Culture experience, Kelsey is a people-first leader who loves complex, ambiguous challenges that require creative problem-solving. She is driven to deeply understand and empathize with people, champion experiences, and scale innovative solutions that drive company-wide behavioral/cultural change. As the Head of Employee Experience at Spring Health, Kelsey drives initiatives that enhance employee engagement, team collaboration, and organizational effectiveness. She leads a multidisciplinary team spanning Employee Experience & Belonging, Internal Communications & Change Management, and Talent Management, with a focus on launching cultural programs that engage team members, break barriers to cross-functional collaboration, and embed AI into internal operations.