ROLE

Jessica is the Global AI Lead and a board member for ZS. She holds a passion for innovation and finding value at the intersection of customer needs, AI, and technology.

EXPERTISE

Jessica has over 23 years of experience consulting with the pharma/ biotech industry leveraging a foundation built upon creativity and analytics. She works with clients to co-create solutions that specifically meet their unique needs. Jessica’s transparent working style is recognized by clients as more effectively helping them achieve their goals. Jessica has helped dozens of the top global pharmaceutical, biotech and healthcare companies develop and implement sales and marketing strategies, leverage digital health solutions, effectively use real-world data, and better connect technology applications to real business need across the enterprise (R&D, manufacturing, medical, and commercial). Today Jessica is looking at further enhancing value with GenAI. Jessica researches and reports on areas of most value from AI as discussed in her perspective on AI/Digital pillars of value here. Her work across the healthcare ecosystem is in service of improving global patient outcomes.

PRIOR EXPERIENCE

Before her current role, Jessica served as a founding member of ZS’s customer-centric marketing and patient journey innovation teams, led the client service council for ZS and was the client service lead for a top 10 pharma company.

EDUCATION

Jessica holds a B.S. in Chemical Engineering from Princeton University.

IMPACT FACT

Jessica helped one client realize >$300M in top-line revenue and cost efficiencies by driving a cross-functional, AI transformation (data-driven trial ops, customer engagement)