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It's not only what you know. It's also how you transfer what you know. An organization is defined by the knowledge its employees possess. Yet, as the large baby boomer generation of executives and experts approaches retirement, businesses face an unprecedented loss of experience and know-how, from technical to relational to leadership expertise. A workforce of younger employees learns and communicates differently from its predecessors—a direct result of the younger generation's lifelong relationship with digital technology and social media. This challenge is complicated by companies' creating global workforces that require personnel to work across continents, but with limited mobility due to the current recession. Every company and institution is struggling with how to approach this "crew change." So, what is the best way for businesses to go about achieving this goal? They need a new knowledge transfer paradigm—one that focuses on employees learning mission-critical knowledge and that adapts current systems, tools, and methods to the younger generation and global workforce. The Conference Board created The Research Working Group on Knowledge Transfer in a Digital World to help organizations develop ways to capture critical knowledge and ensure that employees of different generations can capitalize on it. Participants will evaluate which methods work best to:
Potential discussion topics include:
Who Should Join Executives responsible for knowledge and information management, as well as learning and organizational development who have a knowledge retention, knowledge transfer, or generational learning initiative underway or are about to start one. Companies active in several regions are invited to give this project global scope. Industries that will benefit from this RWG include professional service firms, aerospace, energy/power/utilities, manufacturing, health care, and government agencies. Program Information The Research Working Group on Knowledge Transfer in a Digital World is the first RWG at The Conference Board to use an entirely virtual format. It was designed in response to member companies' current travel and budget constraints. All work, communication, and meetings will take place via social media — conference calls, web exchanges and webcasts, and other online channels that will allow participants to "walk the talk." Download Full Description (pdf) For more information please contact: |
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Conferences
