Operational Excellence Webcasts

2. Organization Diagnostics (Part 2)

   21 June, 2013 02:00 PM EST [14:00] | KnowlEdge Series

   AlignOrg Solutions builds on "Part 1: Unleashing HR Strategic Potential" by providing approaches to skillfully merge with client needs while buying the time needed to accurately diagnose.

4. Supply Chain Resilience

   24 June, 2013 03:00 PM EST [15:00] | Special Webcast

   Supply chain risks are on the rise, as is their potential impact on business performance and shareholder value. Learn how to decrease your risk and eliminate "black swans."

6. Operational Excellence: Antidote for Slow Growth Markets

   27 June, 2013 10:00 AM EST [10:00] | Special Webcast

   Learn why operational excellence was rated #1 by CEOs in the U.S. and #2 by CEOs worldwide-- and what leading companies are doing about it.

8. Getting Impact from Internal Social Collaboration

   27 June, 2013 03:00 PM EST [15:00] | Special Webcast

   In this hour, we will describe and share what good internal social collaboration looks like, business benefits and measurement, emerging strategies and practices, and social collaboration as a “Trojan horse” for culture change.

10. Operational Excellence: Using Research to Optimize Results

    11 July, 2013 11:00 AM EST [11:00] | Special Webcast

    Learn how market research helps organizations guide and assess their operational excellence initiatives.

12. Rise of the Chief Risk & Reputation Officer: Myth or Reality

    16 July, 2013 01:00 PM EST [13:00] | Special Webcast

    Do companies have the right leadership and structure in place to deal with the vast array and complexity of global risks and reputational threats? An empowered Chief Risk & Reputation Officer reporting to the CEO and the Board may be the answer.

14. The Corporate Technology Leadership Gap

    25 July, 2013 10:00 AM EST [10:00] | Special Webcast

    This webcast will explore the evolving role of CEOs and boards in leading on the issue of technology strategy in firms in the US and Europe.

On Demand

1. Organization Diagnostics (Part 1)

   17 May, 2013 | KnowlEdge Series | 2:21

   AlignOrg Solutions presents an empowering framework with associated tools and skills that enable HR professionals to accurately diagnose and propose organization interventions that move the business forward and position HR as a strategic partner.

2. Emerging Issues in Product Regulation

   16 May, 2013 | Special Webcast | 4:25

   Our moderator, Lucas Bergkamp, Council Director for The Council on Environment & Product Stewardship & and his guests, address the latest emerging issues from new regulations on Product Safety, Market Surveillance and Nanomaterials.

3. The Latest Health and Safety Considerations for Nanotechnology

   10 May, 2013 | Special Webcast | 6:22

   This webcast will focus on the latest H&S risks facing companies that produce nano particles and structures, as well as those who use substances that contain nano particles and structures.

4. Human Rights Risk (Part 2)

   02 May, 2013 | KnowlEdge Series | 1:57

   We will hear from corporate leaders and why they have committed resources to manage their human rights risks. We will discuss how they got started in this area and who internal stakeholders are within companies.

5. Human Rights Risk (Part 1)

   30 April, 2013 | KnowlEdge Series | 2:05

   We will learn the who, what, why, and how of human rights risks. While many think of this as an issue for emerging markets only, human rights violations happen in every country around the world.

6. Journey to World-Class Safety

   24 April, 2013 | Special Webcast

   Members of The Conference Board Chief EH&S Officers’ Council discuss the results of a benchmarking survey led by Disney and DuPont on World Class Safety.

7. Onboarding for Success: Challenges and Opportunities

   24 April, 2013 | Special Webcast | 2:28

   Two experts from the front lines of talent acquisition and onboarding will share what they've seen that works, what doesn't work, and what hidden opportunities are available to help new employees.

8. Integrating Sustainability into Your Company’s ROI Strategy (Part 1)

   23 April, 2013 | KnowlEdge Series | 3:05

   As sustainability practice evolves to emphasize return on investment, it becomes critical to measure and quantify results. This webcast will analyze Key Performance Indicators (KPIs) that demonstrate successful completion of sustainability goals.

9. Innovation Ecosystems

   15 April, 2013 | Special Webcast

   Hear from an expert on open innovation to understand why competitive advantage increasingly depends upon who has the best relationships, not who owns the technology.

10. Cross-Silo Collaboration: Mayo's Patient-Centric Culture

    11 April, 2013 | Special Webcast

    Learn how the Mayo Clinic's boundary-crossing culture leads to a highly satisfying experience for both its patients and employees.

11. Cross-Silo Collaboration: Knowledge Management

    03 April, 2013 | Special Webcast | 1:39

    Hear from a knowledge management veteran on how he has used digital technology to address the need for relevant, timely information and how the practice of knowledge management has evolved from a narrow corporate specialty to a strategic necessity.

12. How We Work (Part 2)

    28 March, 2013 | KnowlEdge Series | 2:52

    Reconsidering facilities demands a thoughtful look at your business needs and your current and future workforce. How do you create a workspace that reflects your culture and empowers your employees to do their best work?

13. Cross-Silo Collaboration: Mergers & Acquisitions

    19 March, 2013 | Special Webcast | 2:04

    Learn how Hewlett-Packard leaders align their work to ensure that new acquisitions achieve their financial targets while minimizing disruption for both employees and customers.

14. Your 2013 Must-Do List: Competitive Intelligence Professionals

    18 March, 2013 | Special Webcast | 3:06

    What are recognized leaders in the field of competitive intelligence seeing as their biggest challenges this year—and what “critical few” actions will they take?

15. How We Work (Part 1)

    14 March, 2013 | KnowlEdge Series | 2:52

    Who makes up the workforce at our companies today? How do our employees work? We will examine what today's multi-cultural, multi-generational workforce needs to help their companies meet their objectives.

16. Alignment for the Future: Revisiting Your Alliance Strategy

    12 February, 2013 | Conference KeyNotes | 03:47

    This webcast will give the audience a chance to take stock of their strategic alliance strategy and look to the future. Does it still meet overall corporate objectives? What are the benchmarks you are using; are they still relevant?

17. Designing a Global Organization in Turbulent Markets

    07 February, 2013 | Conference KeyNotes | 5:08

    In 2009, Cargill created a new global corporate function to manage transportation and logistics. Hear how they overcame challenges during a time of global market volatility to achieve major milestones and add significant value to the enterprise.

18. Onboarding that Yields Innovation

    05 February, 2013 | Special Webcast | 3:1

    Learn to use onboarding practices with social enterprise techniques to drive innovation in the social enterprise.

19. Building Internal Organization Design Capability

    04 February, 2013 | Conference KeyNotes | 4:40

    This session focuses on the steps and approaches that forward-looking companies are using to build the internal capability required to lead and support organization design efforts on both the enterprise-wide and department/functional levels.

20. Change Management:  Transformation at the San Diego Airport Authority (Webcast)

    01 February, 2013 | Conference KeyNotes | 02:31

    How did the new San Diego Airport Authority face the ultimate leadership challenge; defining the future of the organization in a way that built trust, integrity and ownership at all levels and across multiple disciplines?

21. Your 2013 Must-Do List: Information Research & Management Leaders

    29 January, 2013 | Special Webcast | 05:05

    Discover the "short list" of what information research and management professionals are planning to do for their companies in 2013.

22. How to Enrich Talent Assessment Through Predictive Analytics

    22 January, 2013 | Conference KeyNotes | 2:45

    Organizations are increasingly using talent assessments and analytics to work out what their organization and their people need to do to be successful as well as what to avoid doing. This webcast describes through case stories how this can be done.

23. Public-Private Partnerships: The Innovation Center

    18 January, 2013 | Special Webcast | 1:46

    Understand the benefits of R&D collaborations at university-run innovation centers and learn how research experts, students, and problem solvers work together with companies, foundations, and the government to create transformative technologies.

24. Your 2013 Must-Do List: Change Management Professionals

    17 January, 2013 | Special Webcast | 2:32

    When expectations for performance grow and resources are tight, choosing the right priorities is critical. This webcast gives a rare glimpse into what Change Management leaders are selecting for their 2013 "Must-Do" list.

25. The Turnaround: Driving and Sustaining True Change

    16 January, 2013 | Conference KeyNotes | 7:20

    This case study shares insights on the approach and tactics used to help drive and sustain true change, and ultimately turn the tide of growth and success.

26. Data Overload: What Are We Going to Do About It?

    09 January, 2013 | Conference KeyNotes | 8:22

    Ross McAllister, Manager, Executive Development at FedEx Corporation, will lead a discussion about managing the pervasive and daunting challenge of data overload in the information age.

27. Leveraging Alliances for Innovation

    07 January, 2013 | Conference KeyNotes | 4:43

    Innovation is a key growth driver. Many companies find strength and support for innovation initiatives through alliances. A senior executive will share how he developed alliances to bolster their innovation efforts and modernize their business.

28. Your 2013 Must-Do List: Connecting with Millennials

    19 December, 2012 | Special Webcast | 2:01

    Discover what measures corporate leaders are taking to ensure strong and positive connections with the next generation from a generational strategy expert. Build your own 2013 "must-do" list for engaging millennials in the workforce.

29. Supplier Collaboration in the Cloud

    11 December, 2012 | Special Webcast

    This Special Webcast will cover Cloud process steps including the forecast, purchase order, order response, inventory visibility, shipment notification, goods receipt, invoice, and payment notification.

30. Global Process Ownership and Management

    20 November, 2012 | Special Webcast

    This Special Webcast will cover tactical process improvements and strategic process solutions to meet compliance challenges, improve customer service, release working capital from the cash conversion cycle, and drive down costs.

31. Social Media for Business Performance

    01 November, 2012 | Special Webcast | 2:39

    How can organizations leverage their existing internal social collaboration tools to directly increase productivity, reduce costs, accelerate innovation, and grow profits?

32. Compliance Challenges in Emerging Markets (China and India)

    29 October, 2012 | Special Webcast

    This Special Webcast will cover the status and direction of compliance in China and India, and look at how the related challenges can be best handled.

33. Let Go & Lead! Innovative Thinking from Influential Leaders

    24 September, 2012 | Special Webcast

    This webcast will share perspectives on what it means to lead in today’s ever-changing world; a world where leaders feel less and less in control.

34. The Core Elements of a Successful Change Communications Plan

    11 September, 2012 | Conference KeyNotes | 4:18

    Communicating change takes more than sending a memo—it takes the ongoing engagement of all stakeholders. We’ll look at winning strategies to accomplish this and examples for communicating with all the people you need to engage.

35. Growing Leaders to Grow the Business

    15 August, 2012 | Special Webcast | 2:28

    This webcast will feature a case study of ADP and how they created a long term plan to make certain that their leadership pipeline is primed with talent and your business changes. Learn how to manage and develop leaders to align with change.

36. Innovation: Keeping CEOs awake at night

    18 June, 2012 | Special Webcast | 03:52

    The race to innovate defines today’s global business environment. How are CEOs around the world meeting this challenge?

37. Safety: Journey to Zero Fatalities and Serious Injuries

    24 May, 2012 | Special Webcast | 03:24

    The Chief EH&S Officers' Council invites you to a continuation of a discussion on "Journey to Zero Fatalities and Serious Injuries". Hear one company's approach to safety and their enhancements to reach the goal of zero fatalities.

38. Customer Loyalty Measurement is Broken–Let's Fix it!

    23 May, 2012 | Conference KeyNotes

    There is growing evidence that classic measures of customer loyalty are weak predictors of business outcomes. Hear about this award winning Harvard Business Review published thought leadership, in this practical “tools you can use” session.

39. Using Social Media to Drive Operational Excellence

    21 May, 2012 | Special Webcast | 02:44

    Social media is enabling transformation in some important parts of the value chain, especially marketing and communications. It’s time to learn and apply these game-changing technologies to the core of business: operations.

40. The Social Media Evolution

    17 May, 2012 | Special Webcast | 04:05

    Many nonprofit organizations have dipped their toes into the set-me-free world of social media, but too many still have trepidations about taking full advantage of the toolset.

41. Information and Communication Technology: Strategies for the Road Ahead (Part 3)

    14 May, 2012 | KnowlEdge Series | 14:16

    How will the regulatory environment for information and communication technology evolve in the coming decade, and what new challenges will regulators face as new applications and platforms emerge?

42. Information and Communication Technology: Strategies for the Road Ahead (Part 2)

    10 May, 2012 | KnowlEdge Series | 00:55

    While the economic and business gains from ICT are clear, how has it impacted society and culture? How can we reduce negative social and cultural effects from transitioning to new applications?

43. Coaching Skills for Executives

    08 May, 2012 | Special Webcast

    Coaching is one of the 'must-have' capabilities for 21st century leaders Learn about the advantages to be gained from equipping leaders with coaching skills and the 'know how' to use them effectively.

44. Information and Communication Technology: Strategies for the Road Ahead (Part 1)

    03 May, 2012 | KnowlEdge Series | 00:55

    The past decades have seen major economic, social, and cultural gains from Information and Communication Technology. But what more can we expect? Has ICT run its course, or are the new applications around the corner? And what barriers remain?

45. Building an OED Function

    24 April, 2012 | Special Webcast

    Learn the two-year process of building an Organization Effectiveness & Development (OED) function within EMC University, designed to maximize the impact on the business.

46. Business Model Transformation (Part 2)

    06 April, 2012 | KnowlEdge Series

    This session focuses on the steps and approaches that forward-looking companies are using to build the internal capability required to lead and support business model transformation efforts on both the enterprise-wide and business unit/functional levels.

47. New Trends in SRM

    03 April, 2012 | Special Webcast

    During this webcast, hear how leading companies are using SRM to balance the pressures of containing costs with the ability to foster relationships based on transparency, trust and the establishment of long-term mutually beneficial engagements.

48. Cloud Computing for Sourcing and Procurement

    29 March, 2012 | Special Webcast

    This webcast will explore the benefits of cloud computing as related specifically to sourcing and procurement processes to be able to understand how to better utilize, leverage, and communicate the business value for the business.

49. Unleashing the Power of Social Media Within Your Organization

    28 March, 2012 | Conference KeyNotes

    APCO Worldwide and Gagen MacDonald have teamed up to commission a groundbreaking research study to survey employees on the use of social media in the workplace and its impact on employee engagement and internal communications.

50. Strategic Leadership in an Operational Role

    27 March, 2012 | Special Webcast

    High-caliber operational leaders are critical to the long-term success of a company but sadly are often underutilized. During this webcast we will explore the unique skills/contributions of these leaders and how to effectively leverage them.

51. Business Model Transformation (Part 1)

    02 March, 2012 | KnowlEdge Series

    One of the most important capabilities an organization must develop is the ability to create a new business model. This first session will describe a proven three-step process to help business leaders translate strategy into new business models.

52. Building a Brain-Based Organization Conference KeyNotes Webcast

    10 February, 2012 | Conference KeyNotes

    In this session, explore key findings from the latest brain research on what drives productivity and engagement. The speaker will guide you in taking a fresh look at many long-held traditions around organizing work.

53. Book Discussion: Too Many Bosses, Too Few Leaders

    10 February, 2012 | Special Webcast

    Join our next book discussion to hear from Rajeev Peshawaria, a Senior Fellow, Human Capital, at The Conference Board, on his brand new book, Too Many Bosses, Too Few Leaders.

54. Social Media and Business (Part 3)

    09 February, 2012 | KnowlEdge Series

    We'll show you what progressive organizations are doing to capitalize on their own body of knowledge, as represented by the informal networks of their own people, and how they're becoming more responsive and competitive in the process.

55. Social Media and Business (Part 2)

    03 February, 2012 | KnowlEdge Series

    So, how do you get on the side of the angels when it comes to the "tsunami" we call social media? We'll give you a litany of companies that have made the transition, explaining what they've done and how they've done it.

56. Social Media and Business (Part 1)

    01 February, 2012 | KnowlEdge Series

    We'll show you why the social media "tsunami" is happening and what you can do to predict--and prepare for--how this business changer will forever reshape your company and your life.

57. The Rapid Evolution of the Digital Function: Finding the Path to Value Creation (Part 2)

    06 December, 2011 | KnowlEdge Series

    This session will explore the relationship between IT and Business Units including a discussion of who and what drives the funding of digital initiatives and the metrics used to measure results. We will also assess trends over the next 6-24 months.

58. The Rapid Evolution of the Digital Function: Finding the Path to Value Creation (Part 1)

    29 November, 2011 | KnowlEdge Series

    This session will discuss how to create an effective governance structure and build productive relationships with the Business Units. We will focus on employing Project Management for governance and managing the growing demand for new skills.

59. Building a Culture of Innovation

    03 November, 2011 | Special Webcast

    How do you activate innovation within your organization? Global innovation and design consultancy Continuum will speak about the challenges of building a culture of innovation, motivating individuals, creating capacity, and scaling innovation.

60. Engagement is the New Change Management

    04 October, 2011 | Conference KeyNotes

    This Conference KeyNotes Webcast will reprise a session from the 2011 Change Management Seminar. The discussion will examine four principles that can support high engagement change processes: • Widening the circle of involvement • Connecting people and ideas • Creating communities for action • Promoting fairness

61. Innovation Hands On: The Four Critical Steps to Successful Implementation (Part 2)

    21 July, 2011 | KnowlEdge Series

    Join us for this unique, two-part Knowledge Series and learn from leading practitioners how innovation is actually done: ‘hands-on.’

62. Innovation Hands On: The Four Critical Steps to Successful Implementation (Part 1)

    19 July, 2011 | KnowlEdge Series

    Join us for this unique, two-part Knowledge Series and learn from leading practitioners how innovation is actually done: ‘hands-on.’

63. The Conference Board CEO Challenge 2011: A Conversation with Two Mid-Market CEOs

    16 June, 2011 | Special Webcast

    This webcast will discuss: Challenges of Finding and Retaining the Best Talent Maintaining an Innovative Culture Dealing Creatively with a new world of government regulations The intersection of the challenges, perspectives, and needs of larger and smaller firms

64. Customer Experience: Insights from Southwest Airlines and The Mitchell Family of Companies

    19 May, 2011 | Conference KeyNotes

    This Conference KeyNotes Webcast will include video clips from The Conference Board 2011 Customer Experience Leadership Conference. Highlights from selected sessions will be featured, including: • “Providing the Best Customer Experience”

65. Strategic Outsourcing: Capitalizing on Opportunities in the New Global Landscape

    11 May, 2011 | Conference KeyNotes

    This Conference KeyNotes Webcast will include discussion of key findings that emerged from The 2011 Strategic Outsourcing Conference. The Conference was themed: “Capitalizing on Opportunities in the New Global Landscape”.

66. Knowledge Transfer in the Digital Age: Crossing Boundaries (Part 3)

    30 March, 2011 | KnowlEdge Series

    This three-part KnowlEdge Series examines how social media and other digital tools can be integrated with current learning and knowledge management practices to expand the depth, breadth, and flow of learning and knowledge across an organization with remarkable efficiency.

67. Knowledge Transfer in the Digital Age: Crossing Boundaries (Part 2)

    24 March, 2011 | KnowlEdge Series

    This three-part KnowlEdge Series examines how social media and other digital tools can be integrated with current learning and knowledge management practices to expand the depth, breadth, and flow of learning and knowledge across an organization with remarkable efficiency.

68. Leveraging Growth Capabilities in a Changing World

    23 March, 2011 | Conference KeyNotes

    This Conference KeyNotes Webcast will include discussion of key themes from The 2010 Shared Services Conference which was themed: “Driving Strategic Value and Leveraging Growth Capabilities in a Changing World.”

69. Risk Governance and Technology Systems

    23 March, 2011 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide discussion of and video clips from The 2010 Enterprise Risk Management Conference. Topics include: the new risk governance focus of boards and risk technology systems.

70. Knowledge Transfer in the Digital Age: Crossing Boundaries (Part 1)

    16 March, 2011 | KnowlEdge Series

    This three-part KnowlEdge Series examines how social media and other digital tools can be integrated with current learning and knowledge management practices to expand the depth, breadth, and flow of learning and knowledge across an organization with remarkable efficiency.

71. Learning @ the Speed of Global Business

    27 January, 2011 | Special Webcast

    How can a firm bring its best knowledge to bear on emerging business opportunities faster than the speed of global business?

72. The Endless Search for Advantage: Supply Chain in Emerging Markets (Part 2)

    03 November, 2010 | KnowlEdge Series

    This two-part KnowlEdge Series program will examine current issues related from the perspective of companies experiencing the pressures of expansion in emerging economies.

73. The Endless Search for Advantage: Supply Chain in Emerging Markets (Part 1)

    27 October, 2010 | KnowlEdge Series

    This two-part KnowlEdge Series program will examine current issues related from the perspective of companies experiencing the pressures of expansion in emerging economies

74. SRM Effectiveness through Enhanced Supplier Selection

    16 September, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2010 Supplier Relationship Management Conference (June, 2010).

75. Post Merger Integration: Accelerating Integration Capabilities

    24 August, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2010 Post Merger Integration Conference (May, 2010).

76. The Employee Healthcare Workshop

    09 June, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2010 Employee Healthcare Pre-Conference Workshop, held in February and March, 2010. Video footage of the session will set context for live questions and answers with the presenters.

77. Social Media Meet-up

    08 June, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2010 Social Media Meet-up (April, 2010). Video footage of two headline presentations will set context for live questions and answers with the presenters.

78. Understanding the SEC Climate Change Guidance

    04 May, 2010 | Special Webcast

    This webcast will explore the implications of SEC guidance for corporate measurement and reporting on climate change risks and how this can improve corporate investor relations.

79. Enterprise Risk Management

    31 March, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2009 Enterprise Risk Management Conference (October, 2009). Video footage of two headline presentations will set context for live questions and answers with the presenters.

80. Shared Services

    16 March, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2009 Shared Services Conference (November, 2009). Video footage of two headline presentations will set context for live questions and answers with the presenters.

81. Social Media

    03 March, 2010 | Conference KeyNotes

    This Conference KeyNotes webcast will provide highlights of The 2009 Social Media Conference (October, 2009). Video footage of two headline presentations will set context for live questions and answers with the presenters.

82. Extending Your Brand to Employees

    24 February, 2010 | Conference KeyNotes

    This Conference KeyNotes Webcast will provide highlights of The 2009 Extending Your Brand to Employees Conference (November, 2009).

83. Succession Management

    03 February, 2010 | Conference KeyNotes

    This Conference KeyNotes webcast will provide highlights of The 2009 Succession Management Conference (October, 2009). Video footage of two headline presentations will set context for live questions and answers with the presenters.

84. Emerging Climate Change Directives from Copenhagen: What does it Mean for Global Business?

    14 January, 2010 | Special Webcast

    In this webcast, we will hear first-hand impressions of the Copenhagen meeting and how the meeting results will impact global business in the near term.

85. Leadership Development

    10 December, 2009 | Conference KeyNotes

    This webcast will include video footage of two headline presentations that will set the context for live questions and answers with the presenters.

86. Strategic Outsourcing

    03 December, 2009 | Conference KeyNotes

    This webcast will provide highlights of The 2009 Strategic Outsourcing Conference (September, 2009). Video footage of two headline presentations will set context for live questions and answers with the presenters.

87. U.S. Climate Change Strategies without a Clear Legislative Signal

    02 December, 2009 | Special Webcast

    This webcast includes an overview of the EPA’s Endangerment Finding for GHG emissions, an update of vehicle emissions regulation and standard development, and a discussion of regional cap and trade programs without a federally mandated scheme.

88. Shared Services as a Strategic Asset in the Downturn and Beyond

    21 October, 2009 | Special Webcast

    During this webcast, our panelists will share how participants can maximize their current delivery of services and where they can increase value to their businesses beyond cost reductions.

89. Driving Competitive Advantage Through Service Innovation (Part 4)

    17 June, 2009 | KnowlEdge Series

    In the fourth and final session we will follow a successful company that had a legacy service product come under pressure from disruptive innovation on the outside.

90. Driving Competitive Advantage Through Service Innovation (Part 3)

    10 June, 2009 | KnowlEdge Series

    One service innovation approach is bringing together multi-disciplinary teams to solve significant business challenges. PwC will share its story of how it solved a well-understood business challenge faced by many finance departments with a team of specialists possessing unique skills for a professional services firm.

91. Driving Competitive Advantage Through Service Innovation (Part 2)

    03 June, 2009 | KnowlEdge Series

    In this session, we will review the case of a traditional (B2B) service provider, Blue Cross Blue Shield of Florida, which has a new (B2C) offering for those who cannot get health insurance through their employers, delivered through shops in malls.

92. Beyond H1N1: Getting to Preparedness Excellence

    02 June, 2009 | Special Webcast

    This webcast will discuss what we have learned from the H1N1 outbreak that corporate planners need to pay particular attention to.

93. Driving Competitive Advantage Through Service Innovation (Part 1)

    27 May, 2009 | KnowlEdge Series

    During the first session we will sketch the broad perspective on the evolving world of service innovation through IBM’s effort to develop a new business school curriculum centered on "service science, management and information".

94. Preparing for Mandatory Greenhouse Gas Reporting in the U.S

    29 April, 2009 | Special Webcast

    The Conference Board is presenting a webcast dialogue with the EPA to discuss specific aspects of the new forthcoming government regulations on greenhouse gases, and its implications for business including how the data can be used.

95. Organization Design: Designing for Effectiveness and Efficiency

    22 April, 2009 | Special Webcast

    This webcast will discuss how leaders can stratify work to focus limited resources on differentiating capabilities while cutting costs in other "non-strategic" areas.