04 June, 2008 | 02:00 PM EST [14:00] | 01 hr

Six Sigma emphasizes setting high objectives, collecting data, and analyzing results to a fine degree to reduce defects in products and services. CIGNA's Leslie Behnke has used the Six Sigma initiative to improve its existing processes, design better new processes and systems, and to tackle large, complex, cross-functional challenges, including those directly involving clients and suppliers.

If you are using Six Sigma as a tool in your organization this webcast will provide you with a rich set of learnings. The focus will be on the role senior executives must play to successfully deploy a Six Sigma Initiative, as CIGNA did, and the importance of aligning Six Sigma from the top of the organization to the individual employee.

This webcast will discuss:

• Actions to gain executive leadership buy-in.
• CIGNA's Lean Six Sigma Model's implementation and deployment across the corporation.
• Key best practices and lessons learned from CIGNA's Six Sigma Initiative.

Panelist:

Leslie A. Behnke, Vice President, Six-Sigma Business Excellence, CIGNA Corporation

Moderator:

Robert Parent, Program Director, The Conference Board

Who Should Attend:

Six Sigma executives; quality executives; performance excellence executives; performance improvement executives; CFOs; COOs; chief strategy officers; division presidents; and executives responsible for bottom line results.

Please submit any questions to: research.webcasts@conference-board.org.

You or members of your organization can attend from anywhere in the world. All you need is a PC with standard Internet connection and a telephone. Note: registration is for 1 PC link only and is not transferable to other individuals.