08 October, 2012 | (01 hr)

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In business today HR Operations form a key element in how a potential recruit/ customer/employee experiences HR; hence their efficiency and effectiveness are critical in the value equation of HR. HR Operations practices continue to evolve with business needs and service improvement opportunities. Highlighting key challenges raised by the US HR Operations council, and some of the ways these are being addressed, this webcast will enable you to: catch up on key developments in the area of HR Operations, understand the business impact, and enable you to consider how this may be relevant to  your own business situation.

During this webcast we will address the following HR Operations challenges

  • Going Global
  • Access Channels - improving customer experience
  • Adapting to continuous business change

The webcast will also briefly oultine the benefits of joining The Conference Board Council on HR Operations in Europe. A unique opportunity to come together with peers from other large organizations to share experiences and insights, work collectively in solving each other’s challenges, and explore new opportunities on the horizon.

For information on the council visit: 

http://www.conference-board.org/councils/councildetail.cfm?councilid=344

Speakers

Tara Murphy

Tara Murphy
Programme Director
The Conference Board

Tara Murphy is the council director for the HR Operations council in Europe, she also runs the SWP Council, and previously ran The Conference Board’s Global HR councils from the New York office.  She has over 20 years business experienc... Full Bio

Gerard Kells

Gerard Kells
Programme Director
The Conference Board

Gerard Kells is a retired Senior Executive from Johnson & Johnson.  His last position was Vice President, HR Operations and Technology.  In this role, he led the organization that had responsibility for the overall HR Service Deliver... Full Bio

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