Managing Stakeholders In The Age Of New Media
10 May, 2012 | (01 hr)
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Professor Mark Lee Hunter and his colleagues Luk N. Van Wassenhove and Maria Besiou have identified a powerful sector of media that is controlled by stakeholders with the purpose of influencing other stakeholders and organizations (like governments or firms). He will share the reasons why stakeholder media matter to firms and why they are not identical to “social media” – though ironically, they are more influential in many cases.
Professor Hunter and his colleagues are currently on predictive models relating to stakeholder media processes and effects to develop frameworks and templates to further understand their underlying mechanisms and to therefore drive actionable strategies and tactics.
The Conference Board has published research relevant to the webcast, which can be accessed by clicking the following titles: ‘Managing the Conversation’, CEO Challenge Reflections: Social Media Goes to Work and Get Social: A Guide to Creating Your Company's Social Media Strategy.
Certainly, social media such as Facebook may be used by stakeholder groups. But the primary purpose of stakeholder media is not to make friends. Stakeholder media drive solutions to perceived issues.
Who should attend
Executives, Professionals and Specialists working in Corporate Communications, Public Relations, Digital Strategy, Corporate Branding, Social Media. Customer Engagement, Reputation Management and Corporate Social Responsibility roles and functions.
Dr. Uwe Schulte
Uwe is a former Vice President of Global Supply Management at Unilever. After finishing his PhD in Chemistry, Uwe joined Lever Sunlicht in Mannheim as a development chemist in 1980. From 1983 to 1985 he worked in Port Sunlight England as a researc... Full Bio
Prof. Mark Lee Hunter
Mark Lee Hunter is an Adjunct Professor and Senior Research Fellow at the INSEAD Social Innovation Centre, where he is a founding member of the Stakeholder Media Project.
His manual for investigative reporters, Story-Based Inquiry (UNESCO ... Full Bio