TouchPoints: Creating Energy and Direction Around Things That Matter
19 September, 2011 | ()
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All leaders struggle with the need to focus and engage their organization in the midst of increasing demands and uncertainties. The back-to-back meetings, endless e-mails and chance encounters in the hallway seem like distractions that keep them from doing their “real work”.
Douglas Conant, the former CEO of Campbell Soup, and his co-author Mette Norgaard argue that what seem like interruptions in a senior executive’s day are actually overlooked opportunities to expand your influence and deliver measurably better results. In a conversation based on his New York Times bestselling book TouchPoints, Doug Conant joins The Conference Board’s CEO Jon Spector to show how a leader’s impact and legacy are in fact built through hundreds, even thousands, of interactive moments in time. TouchPoints speaks to the theory and craft of leadership by promoting a rational, authentic, active, and wise approach.
“Conant and Norgaard have captured the essence of great leadership by emphasizing the importance of what happens every day in both formal and informal interactions. All too often, leaders fall short of their potential because they focus more on time efficiency than personal impact. This book will convince you that the latter is what matters most – and can help you make it happen.”
—Jon Katzenbach, Senior Partner, Katzenbach Center at Booz & Company
Jonathan Spector is president and chief executive officer of The Conference Board, Inc., the most widely cited private source of business intelligence. The Conference Board convenes thousands of executives annually in council, conference, and meet... Full Bio
Douglas R. Conant
Douglas R. Conant, a New York Times best-selling author and sought-after sepeaker, is the former president and CEO of Campbell Soup Company. He was Campbell's eleventh leader in company's 141-year history.
Conant jo... Full Bio