Social Media for Business Performance
01 November, 2012 | (01 hr)
Skepticism with social software persists, in part, because social software evangelists are their own worst enemy. They have failed to effectively demonstrate and communicate how these tools can generate tangible business value and drive real operating benefits.
Early adopters of social collaboration tools have the potential to reap financial rewards and develop skills and experience that can help build a stronger competitive position over time. Social technology has unique capabilities to address current operating challenges and improve operating metrics. To capture this value, however, companies will need to more systematically assess the operating metrics that have the greatest potential to move the needle and then strategically deploy social software to ensure near-term performance impact with modest investment.
Join us for this webcast where we will address:
- The coming Social Software backlash
- Coping with an increasingly dynamic world
- What's missing? A systemic link to metrics that matter
- Case studies
Audience: Professionals responsible for social media, internal communications, business excellence, organizational effectiveness, quality, HR technology, or digital strategies
Duleesha Kulasooriya heads Strategy and Research for the Deloitte Center for the Edge – a Silicon Valley-based management research think tank exploring the edges of business and technology. Over the past few years he has explored how the wor... Full Bio
Kent A. Greenes is a program director for The Conference Board Knowledge and Collaboration Council. His publications for The Conference Board include two research reports, It’s Not Just Your Children’s Facebook Anymore: Using ... Full Bio