The 2012 Customer Experience Leadership Conference KeyNotes Report
-
Authors:
Corporate Authorship TCB -
Publication Date:
May 2012 -
Report Number:
CK-075
As a community of business leaders, The Conference Board convenes senior executives to share cutting-edge ideas and best practices. These Conference KeyNotes summarize the discussions of the approximately 140 senior executives who attended The 2012 Customer Experience Leadership Conference in New York in March 2012. The views expressed are those of the presenters and participants of the conference.