Connecting to Customers

  • Authors:
    Robert Stringer
  • Publication Date:
    February 2011
  • Report Number:
    TCBR3

Why have so many corporations become so customer-unfriendly? Why have so many CEOs allowed this to happen? Simply, because too few corporate leaders set out to recapture their entrepreneurial roots and build more customer-connected organizations.

Check out the current issue and more at www.tcbreview.com!

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The Conference Board Review (8 pgs)

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