IT Outsourcing Trends

  • Authors:
    Howard M. Lackow
  • Publication Date:
    March 2001
  • Report Number:
    R-1289-01-RR

While nothing prevents companies from bringing outsourced functions back in-house, most companies do not. Despite the difficulties involved, outsourcing provides a better solution over the long term. This a reflection of how outsourcing, which was once strictly seen as a means of correcting a problem, is now considered a strategic business decision. Corporations are increasingly including the evaluation of outsourcing as an alternate service delivery method in their business unit policies and strategies.

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