This study probes the planning, development, and implementation processes of environmental management systems within 45 leading organizations. The findings of a survey are presented in two parts: one that presents the aggregate findings based on the responses of all study participants, and another that focuses on the characteristics of those companies identified as environmental leaders by fellow respondents.

Topics covered:

• organizational leadership and commitment
• customer and stakeholder focus
• knowledge management
• strategic planning
• tracking the triple bottom line
• design and work processes
• performance measurement
• characteristics of peer-identified leaders
• the value of an environmental management system

Special features:

• section defining an EMS
• section about how ISO 14000 is viewed
• 15 charts and graphs