Managing Diversity for Sustaining Competitiveness

  • Authors:
    Margaret Hart
  • Publication Date:
    September 1997
  • Report Number:
    R-1195-97-CH

Companies have realized that diversity is beneficial to their bottom lines, will help them grow their business, and will help them remain competitive. The first step to having a diverse workforce is understanding what diversity means. Next, companies will need to design programs to encourage and develop diversity within the organization as well as measure the effectiveness of these programs and ensure continuous improvement. Any successful diversity program needs to be supported by all levels of management, especially top management and the CEO. This report provides examples and case studies of companies that have successful diversity programs.

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