How Teleworking Works Best: The Business Case

  • Authors:
    Susan Stewart
  • Publication Date:
    October 2013
  • Report Number:
    A-0416-13-EA

There is little debate that real-estate and energy costs will continue to go up, yet the practice of teleworking has, thus far, not become an integral and strategic initiative for many companies. Why this disconnect? The biggest barrier to telecommuting is management fear and distrust. Delineating benefits and addressing challenges can help organizations launch and sustain teleworking programs that fit their business processes, cultures, and existing technologies. This report includes real-world examples and suggestions for organizations engaged in or contemplating telework, including one company’s blueprint for moving to telework and a list of suggested KPIs for measuring program effectiveness.

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