Assessing Offshoring Risks
Only a few years ago, the question at many companies was whether to outsource or offshore portions of IT or human resources business processes. These initial debates are now over, and most companies are wrestling instead with how they should approach sending operations offsite. As the new terms "multisourcing" and "rightsourcing" imply, business organizations are now considering all of their options—onshore, offshore, nearshore, or even in-house—when looking for the best, most efficient location for a product or service. This report offers an overview of several of the critical issues associated with offshoring, ranging from what to consider during initial planning to oversight of ongoing relationships with vendors, and features case studies from a number of companies that have pursued the offshoring option.